book a sky engineer. how?

[cpowerd]

how do you book an engineer?

[Mark39]

The simplest way is to give Sky a call. But have you checked to see if it's a problem you can fix yourself, or with the he!p of the Community here? Feel free to tell us more about it, if you wish.

[David+L+Stewart]

and the number?

[Mark39 · Accepted solution]

http://contactus.sky.com/

[peterpepper1999]

tried calling go through to machine and tells you there is a 20min wait

[caesarome]

The call might be answered quicker if you are unable to wait 20 minutes or you could try calling early morning when it should be answered quicker.

[Annie+UK]

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@peterpepper1999 wrote:

tried calling go through to machine and tells you there is a 20min wait

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That’s quite a short time compared with what most people say on the forum

[peterpepper1999]

tried calling

also followed instructions to get reception back but no joy

[Mark39]

You'll have to persevere with contacting Sky I'm afraid. Looks like a problem with your dish or cabling.

[peterpepper1999]

have engineer coming this week

but was told it would cost £65 due to my sky box is out of warrenty 

[Mark39]

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@peterpepper1999 wrote:

but was told it would cost £65 due to my sky box is out of warrenty 

 Yes, that's the standard callout charge for Sky+ (no callout charge for Sky Q).

[martin+i]

lnb packed up overnight  26/9/19 given an engineer vist on 25 oct , rang back 2hours later ish , india sky centre said i can do better , booked 2 oct . just as well i retried .  queeried a refund for lost sky for one week,  and was told i will get back to you by email or i will find out (3 calls ) clearly did not know eventually somebody did and sorted it out ,not impressed 

[Shirz]

Having problems since set up with sky q box.

What happens is we turn box and tv off after watching in the evening.  When we try to turn tv and box on in morning it continues to tell us there is no source found and the box and tv need to be switched off at the mains. 

[Mark39]

@Shirz if you have Sky Q, the Sky Q forum might be the better place to post.

[Gaye+Hamill]

Had a Sky engineer out 2 weks ago upgraded to Sky Q Sky mini dish has never worked was told to wait up to 4 hours until signal connected which I did still not working , spoke to advisor yesterday she resent signal still not working when going to settungs only two ticks appear 2 crosses appear at Sky Q  and Sky mini box have upgraded BT Hub also