Discussion topic: recordings go into my play store then im charged to watch them?????
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Message posted on 08 Nov 2024 06:52 PM
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recordings go into my play store then im charged to watch them?????
cant record programs without being charged to watch??...think ill go back to bt.
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Message posted on 08 Nov 2024 07:02 PM
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Re: recordings go into my play store then im charged to watch them?????
Which TV platform do you have?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 08 Nov 2024 07:29 PM
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Re: recordings go into my play store then im charged to watch them?????
Could you give example of the content that you have been charged for?
Have you confirmed on your bill that you've been charged?
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Message posted on 08 Nov 2024 07:34 PM
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Re: recordings go into my play store then im charged to watch them?????
Sky Store films are chargeable so is it any of these you have accessed ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 09 Nov 2024 08:11 AM - last edited: 09 Nov 2024 08:15 AM
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Re: recordings go into my play store then im charged to watch them?????
There is no 'play store' on Sky.
Assuming you mean Playlist on Glass/Stream, that's because some broadcast channels don't hold on-demand rights for films they transmit live, and so a Playlist entry for that particular content links to another available source such as Sky Store. If you then choose to view from there (and enter a PIN to do so) you'd be charged, as would be expected.
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Message posted on 09 Nov 2024 10:52 AM
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Re: recordings go into my play store then im charged to watch them?????
Was thinking as well it could be playlist.
As well as mentioned in post above, always worth scanning down the playlisted programme when selecting, to see if it's also listed on other channels or apps that may be available to view free if you do not subscribe to the top level playlist upfront or promoted one.
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Message posted on 15 Nov 2024 08:54 AM - last edited: 15 Nov 2024 08:58 AM
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Re: recordings go into my play store then im charged to watch them?????
@SCORPIO2410 wrote:cant record programs without being charged to watch??...think ill go back to bt.
Are you adding Sky Store movies to your playlist?
All Sky Store movies are either rentals or purchases ... at additional cost😉
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