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Discussion topic: Wrongly advertises Sky stream option

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This message was authored by Zena5 This message was authored by: Zena5

Wrongly advertises Sky stream option

There was a newspaper article this morning which is very misleading. 
it implies that you can have sky stream for a month free and then an amount after. As it says to do away with dish etc etc. 

I have glass so it isn't relevant to me but my daughter tried to investigate the offer but was told as she has q she can't have the offer. 
as Sky is keen to get everyone streaming this is a bit of a misleading offer. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wrongly advertises Sky stream option

Posted by a Superuser, not a Sky employee. Find out more

@Zena5 wrote:

 

my daughter tried to investigate the offer but was told as she has q she can't have the offer.


Sky isn't responsible for what newspapers and other outlets may get wrong.

 

Typically the issue is that a household within a Q minimum term cannot migrate to Stream on a monthly rolling contract because that could be exploited to get an early exit without penalty.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Wrongly advertises Sky stream option


@Zena5 wrote:

There was a newspaper article this morning which is very misleading. 
it implies that you can have sky stream for a month free and then an amount after. As it says to do away with dish etc etc. 

I have glass so it isn't relevant to me but my daughter tried to investigate the offer but was told as she has q she can't have the offer. 
as Sky is keen to get everyone streaming this is a bit of a misleading offer. 


There's probably some small print somewhere on the ad which states 'new customers only'. 

 

This message was authored by nolte This message was authored by: nolte

Re: Wrongly advertises Sky stream option

Posted by a Superuser, not a Sky employee. Find out more

Is this an advertisement or a newspaper article?

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ROI sky Q Customer
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