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Discussion topic: Why cant i get disney+ for the £7.99 like it should be through sky for free

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This message was authored by Angiemarie555 This message was authored by: Angiemarie555

Why cant i get disney+ for the £7.99 like it should be through sky for free

I cant get disney+ on my skyq box to work and it expects me to pay £26 plus 20 upfront 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Why cant i get disney+ for the £7.99 like it should be through sky for free

Posted by a Superuser, not a Sky employee. Find out more

@Angiemarie555  Do you have a valid sky tv subscription 


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This message was authored by nigea99 This message was authored by: nigea99

Re: Why cant i get disney+ for the £7.99 like it should be through sky for free

Posted by a Superuser, not a Sky employee. Find out more

@Angiemarie555 wrote:

I cant get disney+ on my skyq box to work and it expects me to pay £26 plus 20 upfront 


hi @Angiemarie555 

 

I have no idea what is prompting any such requests.

 

As paying for Disney + is the same through SKY as it is direct  through Disney + I don't, personally,  see any advantage in paying via SKY. If you pay via SKY you have to call to cancel whereas, paying direct via Disney+ you cancel online.

 

If you subscribe/pay direct to Disney + you can use the app on any device including SKY Q (although personally I use my TV or Firestick)  

This message was authored by nolte This message was authored by: nolte

Re: Why cant i get disney+ for the £7.99 like it should be through sky for free

Posted by a Superuser, not a Sky employee. Find out more

Why do you think disney plus should be free?

Do you already have a disney plus subscription?

Are you confusing disney plus with the  the free offer of discovery plus 

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ROI sky Q Customer
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why cant i get disney+ for the £7.99 like it should be through sky for free

Posted by a Superuser, not a Sky employee. Find out more

@Angiemarie555 wrote:

I cant get disney+ on my skyq box to work and it expects me to pay £26 plus 20 upfront 


That sounds like you may have 'Sky Essentials', which is Freesat on a Sky Q box (plus broadband/phone).  For app access on that hardware you would need to change to a 'Signature' subscription, for which £26 pcm is about right: Disney+ would be an additional cost to that.

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