Want to delete Sky 3 that appears at top of screen

[Janet1949]

Sky 3 has recently appeared at top of screen.it stops me using sky as I want

[GD1 · Accepted solution]

@Janet1949  Have you tried using the TV's own remote?  The message you see is not generated by any Sky boxes but by your TV.

[Daniel0210]

@Janet1949 

Never heard of Sky 3. What platform are you on? 

Edited due to reply from @GD1 

[TimmyBGood]

@Janet1949 

As @GD1 indicates, that's almost certainly the television set telling you that it's detecting a Sky box on HDMI input #3.  There may be an option in the television settings to turn this input notification off: you'd need to use the television remote control to access those settings, not a Sky remote (even if 'paired')

[Janet1949]

Has now changed to Sky 3(q)@ o210

[Annie+UK]

Read the manual for your TV, as oters have said this is not a Sky issue

[Janet1949]

I have checked to and the message at the top of screen says Sky3(sky q)

[caesarome]

And that message is being produced by your TV so have you done what people have suggested you do and that is to read your TV manual ?

[GD1]

@Janet1949  Have you followed the advice provided as you seem to be repeat posting the issue?

[Janet1949]

I find it hard to be TV when it appeared two weeks ago and I have not used tv remote for years

[caesarome]

The fact you haven't used the TV remote doesn't come into it as it could be something like an update to the TVs software that has caused this.

[Mark39]

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@Janet1949 wrote:

I find it hard to be TV when it appeared two weeks ago and I have not used tv remote for years

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One thing's for sure: it's not from your Sky box. That doesn't leave many options!