Vue won't accept voucher for a Thursday screening for a standard seat??

[Ems19801]

Just tried to use my free tickets to watch the new David Attenborough dovcumentary, Ocean in my loccal Vue cinema. 

It only plays it twice a week, Thursday and Sunday. I went on to book for Thursday and selected a standard seat but it just popped up with a message that it can't be used. I went on to select a different movie for the same day, it worked. Tried a different cinema a bit further away and the exact same thing happened.

So why isn't it possible to use it for this documentary? 

[nolte · Accepted solution]

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@Ems19801 wrote:

Just tried to use my free tickets to watch the new David Attenborough dovcumentary, Ocean in my loccal Vue cinema. 

It only plays it twice a week, Thursday and Sunday. I went on to book for Thursday and selected a standard seat but it just popped up with a message that it can't be used. I went on to select a different movie for the same day, it worked. Tried a different cinema a bit further away and the exact same thing happened.

So why isn't it possible to use it for this documentary? 

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There are some restrictions, from the t & c

• Voucher codes are not valid for Event Cinema Screenings (which include live, encore and recorded screenings of Anime, Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Foreign Language Films, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV); Premieres; Special Events; Mother and Baby screenings; Last Chance to See; Our Screen; Senior Screenings; Movie Marathons (multiple films for one price); Scene Screens, Screening on Friday and Saturday.