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This discussion topic has been answered Discussion topic: Vue Cinema tickets disappeared

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This message was authored by: weejanpan

Re: Vue Cinema tickets disappeared

I have checked again and still nothing appearing. 

I have reinstalled the app too. 

This message was authored by: Sirob

Re: Vue Cinema tickets disappeared

Same nothing in app

This message was authored by: houldey

Re: Vue Cinema tickets disappeared

Hi, I'm sorry but just went to get tickets and it is not avilable with the app, I deleted and downloaded the app again and they still do not show!!

 

This message was authored by: caesarome

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@houldey 

This is being worked on as I don't see them either.

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This message was authored by: KT31

Re: Vue Cinema tickets disappeared

The tickets have changed when I went on my app thete was nothing in my area torbay exeter or plymouth why is this as I pay a fortune for sky and why are my areas unavailable?

This message was authored by: nolte

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@KT31 wrote:

The tickets have changed when I went on my app thete was nothing in my area torbay exeter or plymouth why is this as I pay a fortune for sky and why are my areas unavailable?


I'm sorry, could you be clearer on the issue?

 

What happened when you tried to use the Vue codes?

What was the film, if any, you tried the codes with?

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ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
This message was authored by: Mykifromoz

Re: Vue Cinema tickets disappeared

Hi, when I am clicking on the app, no vouchers are being shown, they were there for November which I used.  Any idea why they are currently not showing for December.  The app on my phone is up to date.

 

Thanks for any help.

This message was authored by: caesarome

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Mykifromoz 

They are there for me right at the bottom under everything else so have you try deleting then installing the app again ?

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This message was authored by: Yoghurt

Re: Vue Cinema tickets disappeared

Information for everyone the cinema tickets have been extended until 2027 it says in the terms and conditions so don't panic still plenty time to enjoy tickets and i got mine for December 

Sarah backx
This message was authored by: Mykifromoz

Re: Vue Cinema tickets disappeared

Thank you.  I have reinstalled the app and now have the codes 🙂. Thanks everyone.

This message was authored by: Yoghurt

Re: Vue Cinema tickets disappeared

@Mykifromoz  Glad you got your free cinema tickets 

Sarah backx
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