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Discussion topic: Vue Cinema tickets disappeared

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This message was authored by Simon132 This message was authored by: Simon132

Vue Cinema tickets disappeared

Hello I am trying to get my 2 x Vue codes for October but cannot find them in the My Sky app, is this offer still available?  thanks


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This message was authored by Daniel-F This message was authored by: Daniel-F Answer

Re: Vue Cinema tickets disappeared

Posted by a Sky employee

@Simon132 wrote:

Hello I am trying to get my 2 x Vue codes for October but cannot find them in the My Sky app, is this offer still available?  thanks


Hi @Simon132 

 

To confirm the Vue ticket offer is now available until December 2025.  

 

I've had both the Android and IOS versions of the My Sky App and can see the option for cinema tickets in October is present.  Can you check the app again and let us all know how you get on?

 

Thanks,

Daniel
Community Moderator

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This message was authored by caesarome This message was authored by: caesarome

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Simon132 

I can't see them either, when this has happened previously it is usually just a temporary glitch and within a day or so it has returned.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Simon132 wrote:

is this offer still available?


The terms and conditions listed in the press release from a year ago indicate that the scheme was always due to finish on September 30th.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

1000003610.jpg

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Vue Cinema tickets disappeared


@TimmyBGood wrote:

1000003610.jpg


Someone needs to tell Vue then, because on their site the T's & C's state that the promotion runs until 31st December 2025...

https://www.myvue.com/legal/terms-and-conditions#sky-cinema-terms-and-conditions 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Mister_Dalek wrote:

@TimmyBGood wrote:

1000003610.jpg


Someone needs to tell Vue then, because on their site the T's & C's state that the promotion runs until 31st December 2025...

https://www.myvue.com/legal/terms-and-conditions#sky-cinema-terms-and-conditions 


Its certainly possible Sky and VUE renewed the deal last month until the end of 2025

 

The ads for Sky Cinema certainly still sell the 2 free VUE tickets as a perk along with Paramount +.

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This message was authored by Mr+Ripley This message was authored by: Mr+Ripley

Re: Vue Cinema tickets disappeared

  I went to our local Vue two days ago - October 7th - & the ad for Sky/Vue tickets with Idris Elba was played, so unless it was put on mistakenly it would seem the offer has been extended.

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This message was authored by CoffeeDrinker This message was authored by: CoffeeDrinker

Re: Vue Cinema tickets disappeared

Checking the MySky app under the VIP section this morning, it does look as though the offer has been extended as it is advertising tickets for October. And like @Mr+Ripley I saw the Idris Elba Sky/Vue ads throughout September (rereleases of Jackson's L:ord of the Rings trilogy) and did wonder if it was wise to repeatedly advertise the offer if it was coming to an end in September.

 

My film buff & cinema going wife & I are pleased, our nearest Vue is 25 mins drive and is a great little cinema.

Sky Glass & Streak Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.
This message was authored by Daniel-F This message was authored by: Daniel-F Answer

Re: Vue Cinema tickets disappeared

Posted by a Sky employee

@Simon132 wrote:

Hello I am trying to get my 2 x Vue codes for October but cannot find them in the My Sky app, is this offer still available?  thanks


Hi @Simon132 

 

To confirm the Vue ticket offer is now available until December 2025.  

 

I've had both the Android and IOS versions of the My Sky App and can see the option for cinema tickets in October is present.  Can you check the app again and let us all know how you get on?

 

Thanks,

Daniel
Community Moderator
This message was authored by caesarome This message was authored by: caesarome

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Daniel-F 

The ticlets are available for me now as well when they were not yesterday.

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This message was authored by Harman2a This message was authored by: Harman2a

Re: Vue Cinema tickets disappeared

I've checked this morning and I don't have the ticket option. I've re downloaded the app but no luck. Any advice? 

This message was authored by nolte This message was authored by: nolte

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Harman2a wrote:

I've checked this morning and I don't have the ticket option. I've re downloaded the app but no luck. Any advice? 


They are available on mine, the 4th last box in the vip tab, just before "hear from our previous winners"

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This message was authored by lettice This message was authored by: lettice

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@nolte wrote:

@Harman2a wrote:

I've checked this morning and I don't have the ticket option. I've re downloaded the app but no luck. Any advice? 


They are available on mine, the 4th last box in the vip tab, just before "hear from our previous winners"


Seeing it listed on my MySky app also, in the VIP section.

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@Harman2a 

Are you a Sky Cinema subscriber and if so how long have you been a Sky customer ?

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This message was authored by nolte This message was authored by: nolte

Re: Vue Cinema tickets disappeared

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

@Harman2a 

Are you a Sky Cinema subscriber and if so how long have you been a Sky customer ?


It is also Not available to people on a free trial of sky cinema.

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