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Discussion topic: Tv remote won’t stay paired

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This message was authored by bethanfletcher This message was authored by: bethanfletcher

Tv remote won’t stay paired

Suddenly my remote unpaired from Samsung tv Tuesday night. Repaired it thankfully today but it instantly unpaired again. Sounds silly but I can't control volume or turn my tv off unless I unplug it. Proving annoying. Works sky fine. 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Tv remote won’t stay paired

Posted by a Superuser, not a Sky employee. Find out more

You don't need to unplug your TV, all TVs come with their own remote control, you don't have to use the Sky remote for your TV

 

On my LG TV I use the TVs remote to control my Sky box

 

Try programming you remote with code 999 to reset it and/or remove the batteries for a few minutes

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
bethanfletcher
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This message was authored by bethanfletcher This message was authored by: bethanfletcher

Re: Tv remote won’t stay paired

Well funnily enough my actual tv remote has also stopped working despite putting in new batteries. Couldn't make it up so it's stressing me out now not knowing what is happening. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Tv remote won’t stay paired

Posted by a Superuser, not a Sky employee. Find out more

Are you 100% sure the issue is not the TV itself as two remotes have magically stopped working

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
bethanfletcher
Topic Author
This message was authored by bethanfletcher This message was authored by: bethanfletcher

Re: Tv remote won’t stay paired

Tv seems fine sky seems fine my apps via sky all work thankfully but just can't turn tv off or volume down or work tv parts. But yeah definitely strange. I'm just at a loss.

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