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This discussion topic has been answered Discussion topic: The clocks have gone back and CNN listings are wrong again.

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This message was authored by: nickleam

The clocks have gone back and CNN listings are wrong again.

CNN listings are an hour wrong again.  EDT is four hours behind GMT.  The EPG thinks we're still on BST.   The US put their clocks back next week.


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This message was authored by: KevNewMedia Answer

Re: The clocks have gone back and CNN listings are wrong again.

Posted by a Sky employee

Hi Everyone

 

Thank you for making us aware of this problem.

 

We've passed the details to our support teams, who will work with CNN on a resolution. As soon as we know more, we'll update the thread.

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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This message was authored by: TimmyBGood

Re: The clocks have gone back and CNN listings are wrong again.

Posted by a Superuser, not a Sky employee. Find out more

@nickleam wrote:

The EPG thinks we're still on BST.   The US put their clocks back next week.


I guess they don't have a British calendar on the wall in Atlanta ; )

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This message was authored by: nickleam

Re: The clocks have gone back and CNN listings are wrong again.

Nothing to do with Atlanta: it's Sky's fault.  The EPG is listing programmes an hour after they were broadcast.

This message was authored by: Daniel0210

Re: The clocks have gone back and CNN listings are wrong again.

Posted by a Superuser, not a Sky employee. Find out more

@nickleam 

Based on data (including times) provided by CNN.

 

Unless you can contact CNN direct you could email Skys Viewer Relations Team so they can liaise with CNN (by which time the US times will have changed too). Email viewerR@sky.uk


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This message was authored by: Tom_1943

Re: CNN listing on the TV guide

Unfortunately the CNN EPG is out of sync again since the end of daylight saving time on Sunday 26 October!!! Come on CNN, get a grip!

This message was authored by: KevNewMedia Answer

Re: The clocks have gone back and CNN listings are wrong again.

Posted by a Sky employee

Hi Everyone

 

Thank you for making us aware of this problem.

 

We've passed the details to our support teams, who will work with CNN on a resolution. As soon as we know more, we'll update the thread.

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

Did this answer not help you?

This message was authored by: Sue+LLD

Re: The clocks have gone back and CNN listings are wrong again.

The last time we had this Sky told us it was nothing to do with them and that CNN dealt with the programming outside/ directly!
But if the US changes to match next week all we need to do is wait a week and in the meanwhile watch the programmes an hour earlier. Annoying and it should have been sorted. I hope it is fast. But if not, then surely it will rectify itself in  just under a week?  Unless Trump decides to ban the change... it was talked about!

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