30

Discussion topic: The Killing Kind - Paramount+

Reply
This message was authored by mb11 This message was authored by: mb11

The Killing Kind - Paramount+

This new series on Paramount+ is supposed to have 6 episodes but only 5 are available.

Also, oddly, there is only 1 episode displaying as available under the Paramount + Catch-up section. I was able to find what I thought was the full series in the Box Sets section. It was like playing Hide and Seek to find it, and now I can't even see how it ends! Does anyone know if episode 6 is hiding somewhere else?


Best Answers
This message was authored by uke+2 This message was authored by: uke+2 Answer

Re: The Killing Kind - Paramount+

Box sets > recently added > the killing kind

 

All 6 episodes are there now. 

View this Answer within the discussion

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: The Killing Kind - Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@mb11 wrote:

This new series on Paramount+ is supposed to have 6 episodes but only 5 are available.

Also, oddly, there is only 1 episode displaying as available under the Paramount + Catch-up section. I was able to find what I thought was the full series in the Box Sets section. It was like playing Hide and Seek to find it, and now I can't even see how it ends! Does anyone know if episode 6 is hiding somewhere else?


hi @mb11 

 

Unfortunately as SKY have to upload content to the servers for SKY HD customers to be able to watch it can sometimes have glitches or delays.

 

It is possible that it will appear in the next day or so.

 

If, you want to chase it and/or make sure they are aware it is not currently available for you,  best to email : viewerR@sky.uk 

This message was authored by uke+2 This message was authored by: uke+2

Re: The Killing Kind - Paramount+

I reported this via email last week. Still no progress and only 5 episodes are showing. So frustrating. 

This message was authored by CSH123456 This message was authored by: CSH123456

Re: The Killing Kind - Paramount+

I went to watch this this morning and found the same, have emailed them

This message was authored by uke+2 This message was authored by: uke+2

Re: The Killing Kind - Paramount+

I also found if you search on paramount + via the sky menu catch up TV, you have to go to ALL to find "the killing kind" by paging down alphabetically. Once you find that the planner only shows episode 1!

 

the content management team need to have a good look at themselves. 

I previously encountered a similar issue, can't say for sure but it may have been Yellowstone. 

sometimes they also do not tag the episode number under the "I" button too. Do you may find an episode but you're not sure which one it is. 

very poor. 

This message was authored by nolte This message was authored by: nolte

Re: The Killing Kind - Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@uke+2 wrote:

I also found if you search on paramount + via the sky menu catch up TV, you have to go to ALL to find "the killing kind" by paging down alphabetically. Once you find that the planner only shows episode 1!

 

the content management team need to have a good look at themselves. 

I previously encountered a similar issue, can't say for sure but it may have been Yellowstone. 

sometimes they also do not tag the episode number under the "I" button too. Do you may find an episode but you're not sure which one it is. 

very poor. 


[S]If you are on sky+hd, There may be a compatible app for Paramount Plus for your tv, if you have a smart tv that is compatible (Internetsearch suggest LG and Samsung)[/s]

 

As explained below, this is incorrect

---------
ROI sky Q Customer


This message was authored by uke+2 This message was authored by: uke+2

Re: The Killing Kind - Paramount+

But I don't have a subscription for paramount+ only a skyHD account which has that channel included. 

if I download an app as you say, to watch the missing last episode I would need to subscribe to paramount+ and log on, or am I missing something?

This message was authored by nigea99 This message was authored by: nigea99

Re: The Killing Kind - Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@nolte wrote:

@uke+2 wrote:

I also found if you search on paramount + via the sky menu catch up TV, you have to go to ALL to find "the killing kind" by paging down alphabetically. Once you find that the planner only shows episode 1!

 

the content management team need to have a good look at themselves. 

I previously encountered a similar issue, can't say for sure but it may have been Yellowstone. 

sometimes they also do not tag the episode number under the "I" button too. Do you may find an episode but you're not sure which one it is. 

very poor. 


If you are on sky+hd, There may be a compatible app for Paramount Plus for your tv, if you have a smart tv that is compatible (Internetsearch suggest LG and Samsung)


Unfortunately @nolte SKY HD users  are reliant on the content available to download & don't get an account to login to the Paramount + app like SKY Q/Glass/Stream do

This message was authored by nigea99 This message was authored by: nigea99

Re: The Killing Kind - Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@uke+2 wrote:

But I don't have a subscription for paramount+ only a skyHD account which has that channel included. 

if I download an app as you say, to watch the missing last episode I would need to subscribe to paramount+ and log on, or am I missing something?


Unfortunately  @uke+2 you are not missing something as the set up for SKY +/HD users is different and you don't get an id to login to the P+ apps

This message was authored by nolte This message was authored by: nolte

Re: The Killing Kind - Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@uke+2 wrote:

But I don't have a subscription for paramount+ only a skyHD account which has that channel included. 

if I download an app as you say, to watch the missing last episode I would need to subscribe to paramount+ and log on, or am I missing something?


My apologies, I misread a recent post on the subject 

---------
ROI sky Q Customer


This message was authored by uke+2 This message was authored by: uke+2

Re: The Killing Kind - Paramount+

This wouldn't be some kind of strategy to get people to sign up to P+ just to watch the last episode would it?

 

It's a bit clumsy really if so, hopefully just some basic file management required on the server. At least it's been reported so we live in hope that we will eventually find out how it ends. 

have to admit I've now lost interest in the series and am more interested in the internal workings of the content department at Sky TV. 

This message was authored by CSH123456 This message was authored by: CSH123456

Re: The Killing Kind - Paramount+

I got a reply to my email, it says they are aware of the issue and are working to resolve it as soon as possible

 

 

 

This message was authored by nigelric This message was authored by: nigelric

Re: The Killing Kind - Paramount+

Got skyplus and as per others can only find 1 episode. Odd thing is if you do a blanket search you cannot find any episodes. Considering supposed to have access to paramount+ if you have sky movies this pretty poor. Hope as above this is something that can be resolved.

This message was authored by uke+2 This message was authored by: uke+2

Re: The Killing Kind - Paramount+

I can only assume the have a backlog of errors and issues to tackle. They probably also can only invoke changes as part of some sort of change system that requires sign off or some other level of control or governance. 

im not making excuses for them at all, just trying to work out how nonsense like this happens and how it takes a ridiculous amount of time to resolve. 

it's a very poor customer experience. I've long since lost the will or inclination to see how it ends. I

This message was authored by XDAVID44 This message was authored by: XDAVID44

Re: The Killing Kind - Paramount+

I contacted Sky Help on twitter about the missing episode.  I was told to email them at viewerR@sky.uk

I got a reply back to my email just to say they were aware of the problem.  The problem is not resolved yet. I wish i hadn't watched The Killing Kind now.. Whats the point if you can't watch the ending.

I have had some other episodes missing from other boxsets.  

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 5 hours

New Discussion