01 Dec 2024 07:13 PM
I can see the day of the jackal on my sky go app but when trying to access on tv it's not available. I can watch Sky Atlantic but not access this. Can anyone help?
01 Dec 2024 07:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@IbenM wrote:
I can watch Sky Atlantic but not access this. Can anyone help?
What is happening when you try ?
08 Dec 2024 07:56 PM
Same issue here. Saying I have to upgrade my subscription to watch? Have already watched loads of episodes and now this is occurring. Any resolution?
08 Dec 2024 08:04 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you accessing the UHD or HD version when you don't subscribe to either, can you access the SD version ?
08 Dec 2024 08:15 PM
I subscribed to HD now and it is available. Are some tv shows only available in HD?
08 Dec 2024 09:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@DHD30 wrote:
I subscribed to HD now and it is available.
Shows are available in SD and HD but you have to subscribe to the HD package to access it in this format. Without it you should have been able to access the SD version.
No problem. Browse or search to find help, or start a new discussion on Community.
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