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Discussion topic: Technical fault

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This message was authored by: Llandysul

Message posted on ‎22 May 2025 05:54 PM

Technical fault

Why is there a technical fault on the one channel I watch a lot, sky mix, how can I fix it or is it's sky's fault
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎22 May 2025 05:57 PM - last edited: ‎22 May 2025 06:04 PM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Llandysul 

If you have Sky Q try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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This message was authored by: GD1

Message posted on ‎22 May 2025 05:57 PM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Llandysul  You posted this in the accessibility forum, however your issue is unrelated to Skys accessibility services.

 

We would also need to know which TV service this is on, Sky+HD, Sky Q or Sky stream/Glass

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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