TV broadband picture freezes for about 10secs blank screen then resumes, what is the problem?

[jamescondon2]

My Sky picture freezes and goes blank for 10/20 secs then resumes for another while about 15 mins.

[Annie+UK]

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

Which Sky TV Service do you have?

• Sky Plus (Satellite box)
• Sky Q (Satellite box)
• Sky Glass (Internet TV)
• Sky Stream (Internet box)