This discussion topic has been answered Discussion topic: Sky news has no sound on Samsung TV

This message was authored by: NikkiH2 · ‎11 Nov 2025

Hi all other channels have sound on my Samsung TV. It's just Sky News that has no sound.

I have turned TV off and router.

looking at old threads this is a Sky News issue.
Thanks

This message was authored by: SpaceSparkie · ‎11 Nov 2025

Hi Everyone

Just an update our support teams have come back to say this is resolved. Can you confirm if this is the case for you all?

Thanks
Sarah
Community Moderator

View this Answer within the discussion

This message was authored by: Drewkd · ‎11 Nov 2025

Yet again there are issues with sky news on Samsung tv plus. All other channels work fine on two Samsung tvs.... every week there seems to be an issue with either the picture quality or lack of sound and I anticipate Sly will avoid responsibility or blame Samsung ..

This message was authored by: GD1 · ‎11 Nov 2025

All

This has been raised to Sky in the closed community

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SpaceSparkie · ‎11 Nov 2025

Hi Everyone,

Thanks for highlighting this.

I have sent this off to the support teams to look at. I will mark this as the answer just now so everyone has the most up to date information.

Thanks
Sarah
Community Moderator

This message was authored by: SpaceSparkie · ‎11 Nov 2025

Hi Everyone

Just an update our support teams have come back to say this is resolved. Can you confirm if this is the case for you all?

Thanks
Sarah
Community Moderator

This message was authored by: GD1 · ‎11 Nov 2025

@SpaceSparkie Just checked now, Sky News has Sound 🙂

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SpaceSparkie · ‎11 Nov 2025

@GD1

Perfect! Glad to hear all up and running 😀

Thanks
Sarah
Community Moderator

This message was authored by: Fothergill1 · ‎11 Nov 2025

Hi @Drewkd I see it is fixed now but maybe the problem is localised as I have been watching Sky News on my Samsung S90C since about 0930hrs this morning with absolutely no issues what so ever.

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This discussion topic has been answered Discussion topic: Sky news has no sound on Samsung TV

Sky news has no sound on Samsung TV

Re: Sky news has no sound on Samsung TV

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No sound on sky news channel Samsung tv plus

Re: Sky news has no sound on Samsung TV

Re: Sky news has no sound on Samsung TV

Re: Sky news has no sound on Samsung TV

Re: Sky news has no sound on Samsung TV

Re: Sky news has no sound on Samsung TV

Re: No sound on sky news channel Samsung tv plus

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