Sky TV Page ONLY with Broadband from different provider

[Mackster]

Tried to speak to any sales team about this but I cannot find any number for a sales person.

I am coming out of contract with BT and am looking at Sky for TV only and get broadband from a local fibre company. Sky broadband in my postcode was useless as I have had it before. So if I opt for TV only what do I get included?

Do I get the box to record TV etc and can i plug different broadband into the box?

If not how does it work?

[Mark39]

Sky tv doesn't depend on Sky Broadband. You can use any ISP.

Sky currently market two types of tv systems: Sky Q is a set top box, satellite based service served by your own satellite dish. Sky Q allows local recording.

Sky Stream is a streaming service (surprise!) provided by a small set top box, reliant on a fast, and importantly stable Internet connection. There's no local recording facility. Everything is streamed.

Details and Information about the subscription packages is available via sky.com.

[Mackster]

So are you saying SjyQ requires a satellite dish or can I use local fibre broadband?

[SKY1992bf]

---

@Mackster wrote:

So are you saying SjyQ requires a satellite dish or can I use local fibre broadband?

---

@Mackster  Yes sky Q requires a satellite dish or you can get sky stream and use any isp with that 

[Mackster]

Hmmm. 

So if I want to use my own local fibre BB and subscribe to Sky TV, my only option if I want a box to record live TV and shows is to buy the set top box myself? Does anyone else do this and if so, what box do you recommend?

[MarkGoldsmith]

---

@Mackster wrote:

Hmmm. 

So if I want to use my own local fibre BB and subscribe to Sky TV, my only option if I want a box to record live TV and shows is to buy the set top box myself? Does anyone else do this and if so, what box do you recommend?

---

If you want to be able to locally record shows of off Sky TV your only option is the satellite based Sky Q service.

As others have pointed out Sky Stream is the streaming service, which does allow for on-demand viewing of content from TV channels, but they aren't permanent recordings and would be removed based on broadcast rights.

[Mackster]

What about this post: https://www.sky.com/help/articles/setting-up-sky-q-connect-to-third-party-router. Just found it and seems yo can connect SkyQ box to a different broadband

[SKY1992bf]

@Mackster  You can use any sky tv service with any isp you aren't compelled to use sky broadband at all 

[Mackster]

I am getting conflicting answers on this thread then. All i want is a Sky TV bundle (not bb) that comes with a set top box so I can record stuff and I want to use my own fibre broadband rather than Sky's.

So one person says I have to have a satellite dish another says you jcan use any BB provider. I just wish there was a customer call centre - all i get is passed around.

[SKY1992bf]

@Mackster the answer is simple for your requirements you need sky Q with a satellite dish which you can use with any ISP 

[MarkGoldsmith · Accepted solution]

---

@Mackster wrote:

I am getting conflicting answers on this thread then. All i want is a Sky TV bundle (not bb) that comes with a set top box so I can record stuff and I want to use my own fibre broadband rather than Sky's.

So one person says I have to have a satellite dish another says you jcan use any BB provider. I just wish there was a customer call centre - all i get is passed around.

---

Sky Q is connected to the internet so you can access some additional services, e.g apps like Netflix or downloading on-demand content to the box. The main service e.g the TV channels are not delivered via the internet, they are delivered via satelliete

[BenJoBanjo]

---

@Mackster wrote:

I am getting conflicting answers on this thread then. All i want is a Sky TV bundle (not bb) that comes with a set top box so I can record stuff and I want to use my own fibre broadband rather than Sky's.

So one person says I have to have a satellite dish another says you jcan use any BB provider. I just wish there was a customer call centre - all i get is passed around.

---

You just need to order Sky Q for a TV service with a set-top box which records. You can order online here:

https://www.sky.com/tv/sky-q 

This service requires the installation of a satellite dish and cabling to receive the service. An engineer will attend and bring the Sky Q box with them, install and test everything. You can then watch live TV, set recordings and play back those recordings whenever you like from the hard drive in the Sky Q box. 

You can also connect the Q box to your BB provider (doesn't matter who it is) in order to access the streaming apps provided on the Q box (Netflix, iPlayer, Prime Video, etc.) and for downloading on demand content to the hard drive. You can connect via WiFi or ethernet to your router.