4

This discussion topic has been answered Discussion topic: Sky Premiere League subscription did not give us access to the games tonight - and we are not happy

Reply
This message was authored by: julesakachops

Sky Premiere League subscription did not give us access to the games tonight - and we are not happy

we subscribe to the Premier League package and only want to watch the football. Tonight, Sky decided to put some games on other channels like the golf cricket and Formula One channels but you couldn't access those unless you paid for the whole Sky sports package even though they were all Premier League games. That seems like full advertising to me. The Support people would not give us a 24 hour upgrade so we could watch the game tonight, so we've had to take out a full subscription to upgrade to Sky sports. The Premier League package feels like it is completely being misrepresented [Removed] What do you think? Basically, paying for PL, we couldn't play PL games being shown on 405, 406, 407 etc...

IMG_0426.png

 

Moderator notes: Removed campaigning


Best Answers
This message was authored by: caesarome Answer

Re: Sky Premiere League subscription did not give us access to the games tonight - and we are not ha

Posted by a Superuser, not a Sky employee. Find out more

@julesakachops 

One of my fellow Superusers asked in our private forum about this and it is correct, for this season when their are multiple premier league games on at the same time only a full Sky Sports subscription will give you access to the other sports channels as a premier league only sub gives you access to that channel only.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome Answer

Re: Sky Premiere League subscription did not give us access to the games tonight - and we are not ha

Posted by a Superuser, not a Sky employee. Find out more

@julesakachops 

One of my fellow Superusers asked in our private forum about this and it is correct, for this season when their are multiple premier league games on at the same time only a full Sky Sports subscription will give you access to the other sports channels as a premier league only sub gives you access to that channel only.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

This message was authored by: daveNOS

Re: Sky Premiere League subscription did not give us access to the games tonight - and we are not ha

Posted by a Superuser, not a Sky employee. Find out more

@julesakachops Subscribing to Sky Premier league only gives you access to the Premier league channel, and its contents nothing more. Its invetiable that occasionally during the season games will have to be shown on other channels , i don't see why Sky would offer free access to those other channels for 24 hours.

Avatar for julesakachops
Level 2 icon
Topic Author
This message was authored by: julesakachops

Re: Sky Premiere League subscription did not give us access to the games tonight - and we are not ha

It's a technical restriction - with numbering. It should activate 401a 401b etc..... for the evening. Ideal solution! 🙂

This message was authored by: oj01

Re: Sky Premiere League subscription did not give us access to the games tonight - and we are not ha

Posted by a Superuser, not a Sky employee. Find out more

@julesakachops wrote:

It's a technical restriction - with numbering. It should activate 401a 401b etc..... for the evening. Ideal solution! 🙂


I agree, it should. And, what's more, it used to do exactly that when International matches were shown simultaneously.

But unfortunately, Sky have decided to stop doing it since the launch of the Sky Sports App, which is also only available to full Sports subscribers. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Reply
Answered - Go to Answer