Screen Fuzzy for Sky News on Samsung TV

[PAULDB]

I have exact same problem

The Sky News channel on Samsung TV is fuzzy with distorted sound. The issue is only found with this channel and I have the same problem on both TV's in the house.

Does anyone know if action is being taken to resolve it?

[BenJoBanjo]

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@PAULDB wrote:

I have exact same problem

The Sky News channel on Samsung TV is fuzzy with distorted sound. The issue is only found with this channel and I have the same problem on both TV's in the house.

Does anyone know if action is being taken to resolve it?

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If it's been reported to Viewer Relations then it should (eventually) get passed to the right team who can waggle the right cable and get it sorted. 

In the meantime just use the YouTube app on your TV - the Sky News live feed is perfectly fine on there. 

[lettice]

Have reported to our Superuser closed forum, as it's still happening this morning for the fast channel on LG, Samsung and LG TVs.

Will mark this as the answered post for now, until we hear further from Sky.

[M66CUN]

Same issue! Samsung....tezsung software. No issues with other channels

[SpaceSparkie]

Hi Everyone, 

We are aware there is an issue just now with Sky News, Our Teams are investigating the issue and we will update this thread. Marking this as the answer just now. 

[SpaceSparkie · Accepted solution]

Hi Everyone, 

We have recieved an update to say this has now been resolved. If you have any further issues please start a new thread.