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This discussion topic has been answered Discussion topic: S.W.A.T S8 E22 - currently unavailable

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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable

Just got home, the episode has magically reappeared but guess what... Blue screen "this item is currently unavailable"

 

THIS IS BEYOND A JOKE NOW 

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
This message was authored by: Chloe-W22

Re: S.W.A.T S8 E22 - currently unavailable

Posted by a Sky employee

Hi @MartinV,

 

I'm very sorry for the frustrations with this, it seems it's been a bit more difficult to resolve as first anticipated. Support teams have resolved some other impacted assets and are currently working on S.W.A.T. S8 E22. This last update was provided within the last hour, so I'm hoping this is fixed as soon as possible!

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by: Paul19773

Re: S.W.A.T S8 E22 - currently unavailable

Still black screen with sound after first ads

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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable


@Paul19773 wrote:

Still black screen with sound after first ads


Thank you! Glad i wasn't the only 1!

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
This message was authored by: Purpleorangutan

Re: S.W.A.T S8 E22 - currently unavailable

I know it's not the same, but you can watch it on the Sky Go app.

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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable


@Purpleorangutan wrote:

I know it's not the same, but you can watch it on the Sky Go app.


Yes thanks. I'm visually impaired so can't really see a iphone to watch stuff; but just got ipad so may watch it on there

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
This message was authored by: Purpleorangutan

Re: S.W.A.T S8 E22 - currently unavailable

Fingers crossed the iPad works.

This message was authored by: Sarah590

How do I report a technical viewing error with SWAT series 8 episode 22 (no picture, only sound)?

The episode is corrupted from 22 minutes, either saying there is a technical error or showing the episode with sound but just a black screen and no picture. I have tried re-starting etc

This message was authored by: Goby22

Re: S.W.A.T S8 E22 - currently unavailable

2 weeks and still not fixed what an absolute joke 

This message was authored by: Goby22

Re: S.W.A.T S8 E22 - currently unavailable

Chloe-W22 

this still is t fixed how can this take o we 2 weeks it's an absolute joke 

feels like sky costumers don't matter at all 

This message was authored by: glennmandrews

Re: S.W.A.T S8 E22 - currently unavailable

I've watched it no problem 

This message was authored by: Goby22

Re: S.W.A.T S8 E22 - currently unavailable

Well that's no help to me is it

im glad you could watch it but I have a sky glass, I've rebooted it refreshed the apps started from the beginning and still after 22 mins a blank screen 

This message was authored by: JakeWright

Re: S.W.A.T S8 E22 - currently unavailable

This is still not fixed?

This message was authored by: 199Snowy

Re: S.W.A.T S8 E22 - currently unavailable

Ditto, it's getting ridiculous now

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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable

Honestly i just gave up with this episode now. I first created this Fred to report the issue on the 15th of December, gets they have fixed the episode for other sky platforms apart from the platform that I made the report about (Sky Glass), 

 

absolutely happy to take your money every month but when it comes to fixing bugs and issues, it's always "Its a more complicated issue than we thought".

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
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