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Discussion topic: Programme i was watching - Fringe just disappeared.

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This message was authored by Ash1955 This message was authored by: Ash1955

Re: Programme i was watching - Fringe just disappeared.

I too was watching the show and was only on season 2.  I'm watching very little on Sky at present and now this has gone I very much doubt I will renew Sky in the furure! 😑

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This message was authored by Kelsingra This message was authored by: Kelsingra Answer

Re: Programme i was watching - Fringe just disappeared.

Posted by a Sky employee

Hey all,

 

I am afraid that Fringe is no longer available on Boxsets which is due to the license expired on 30th November 2023.


At this time we have no future date on when this may become available again.

 

Thank you for your understanding.

Fanni

Community ModeratorTeam Black

This message was authored by Ash1955 This message was authored by: Ash1955

Re: Programme i was watching - Fringe just disappeared.

There should be some warning about this type of thing. Netflix do it, why not Sky?! One more black mark!
Just got the box set on DVD .

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Programme i was watching - Fringe just disappeared.

Posted by a Superuser, not a Sky employee. Find out more

When I had Sky +, it was possibly to see when the programme was expiring from ondemand by pressing the information button, as usually it said the expiry at the bottom of the information text.

 

you would think it couldn't be too hard to add that info in for glass/stream customers



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NOT a Sky Employee

This message was authored by Sedgeley This message was authored by: Sedgeley

Re: Programme i was watching - Fringe just disappeared.

Noooo.   I just got to Series 5 Episode 2. (removed) no auto downloading of the next episode.

 

If I'd have known in advance I could have downloaded it to watch later. 😞

 

There is a lack of communication somewhere along the line to the customer. 

 

Moderator note: Removed inappropriate language

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Programme i was watching - Fringe just disappeared.

Posted by a Superuser, not a Sky employee. Find out more

Not sure how you expect Sky to broadly communicate to all its customers as rights expire for specific content. Although there is little consistency with whether an expiry date is list on the show's on-demand page.

 

I've seen this on some films on Sky Cinema, i've seen this on some on-demand TV boxsets but it does seem to be a bit inconsistent.



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This message was authored by Ash1955 This message was authored by: Ash1955

Re: Programme i was watching - Fringe just disappeared.


@MarkGoldsmith wrote:

Not sure how you expect Sky to broadly communicate to all its customers as rights expire for specific content. Although there is little consistency with whether an expiry date is list on the show's on-demand page.

 

I've seen this on some films on Sky Cinema, i've seen this on some on-demand TV boxsets but it does seem to be a bit inconsistent.


Easy just put a banner across the the top of said programme saying will end on *****. Netflix do it with a banner saying ending soon and later with a date.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Programme i was watching - Fringe just disappeared.

Posted by a Superuser, not a Sky employee. Find out more

I've seen that on some shows on the show's info page, but its certainly very inconsistent.

 

Just thinking about it, an expiring soon section on the on-demand content could be useful. Amazon do something similar and its useful to then know if there is a film or show you wanted to watch that you need to do it within the next 30 days before it goes.



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This message was authored by Ash1955 This message was authored by: Ash1955

Re: Programme i was watching - Fringe just disappeared.


@MarkGoldsmith wrote:

I've seen that on some shows on the show's info page, but its certainly very inconsistent.

 

Just thinking about it, an expiring soon section on the on-demand content could be useful. Amazon do something similar and its useful to then know if there is a film or show you wanted to watch that you need to do it within the next 30 days before it goes.


In this case for me anyway it would'nt have been much help. Just becuse I was only on season 2 and their are five of them. Just got the DVD's very cheap on a well know seller of those type of things. Having said that a warning would have been helpful!

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This message was authored by Sedgeley This message was authored by: Sedgeley

Re: Programme i was watching - Fringe just disappeared.

Just a quick note to those saying it's not possible for sky to inform customers.

 

This is the digital age, and sky can always find out what is expiring, and put an "expiry date" when users download content for streaming.  An easy addition to the episode blurb.  This would be easy for skilled programmers.

This message was authored by Timelord2018 This message was authored by: Timelord2018

Re: Programme i was watching - Fringe just disappeared.

Does Sky Glass/Sky Stream not have 30 day warning like Sky Q ? (further away dates can he found on Sky+ app)  ?

 

For example Both seasons of Prodigal Son leave Sky on 27th July and there is warning on Sky Q available until 27th July, the 2nd season of that was changed from June 2025 to 27th July this year in the last week, it's also another Warner Bros Discovery property...

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Programme i was watching - Fringe just disappeared.

Posted by a Superuser, not a Sky employee. Find out more

@Timelord2018 wrote:

Does Sky Glass/Sky Stream not have 30 day warning like Sky Q ? (further away dates can he found on Sky+ app)  ?

 

For example Both seasons of Prodigal Son leave Sky on 27th July and there is warning on Sky Q available until 27th July, the 2nd season of that was changed from June 2025 to 27th July this year in the last week, it's also another Warner Bros Discovery property...


It does but it seems to vary depending on content.

 

For example i've seen films from IPlayer and ITV X, where on the film's programme page within the Sky UI it says Available Until X underneath the description. I've also seen it appear on proper cloud recordings, in situations where Sky have the rights to cloud record but only to keep the recording for a limited time.



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This message was authored by Timelord2018 This message was authored by: Timelord2018

Re: Programme i was watching - Fringe just disappeared.

I wonder that is ,.although I think Sky must actually read this forum since.the show I mentionedn the 2nd season has changed back to June 2025 so that was a error by Sky.

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