09 Sep 2022 12:42 PM
I gather many people are having problems with Paramount plus as am I.
I can log on to the channel get to main page up but cannot access any programs, it was working at first apart from slight buffering problems. But now all I get is blue screen error messages with varying fault codes.
I have had numerous calls to Sky over this and have new router all to no avail.
Also had Sky engineers out to say there is nothing wrong with the box and it's a known problem.
However I have found a way round this, I now log in on my android TV to Paramount plus, bypassing the Sky Q box. Now everything works fine and I get a much better picture as well
Sky seem to be very reluctant to admit there is a problem with the app on their system.
Hope this might help someone if it hasn't been posted before.
09 Sep 2022 01:54 PM
@Smallt wrote:I gather many people are having problems with Paramount plus as am I.
I can log on to the channel get to main page up but cannot access any programs, it was working at first apart from slight buffering problems. But now all I get is blue screen error messages with varying fault codes.
I have had numerous calls to Sky over this and have new router all to no avail.
Also had Sky engineers out to say there is nothing wrong with the box and it's a known problem.
However I have found a way round this, I now log in on my android TV to Paramount plus, bypassing the Sky Q box. Now everything works fine and I get a much better picture as well
Sky seem to be very reluctant to admit there is a problem with the app on their system.
Hope this might help someone if it hasn't been posted before.
To be honest, I would give the same advice for all the different platforms to anyone who can access them via their TV. I have apps on my TV for Amazon, Netflix, Apple TV+, Disney+, YouTube, & iPlayer & I always use them via my TV, even though I could use them via Sky Q, main reason being is that, as mentioned above, the PQ ( picture quality ) is much better.
09 Sep 2022 04:32 PM
I would use the TV's Paramount+ app if there was one. They have not released an LG TV app.
09 Sep 2022 05:11 PM
Can you not download the app from your smart tv.
09 Sep 2022 06:56 PM - last edited: 09 Sep 2022 06:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@Smallt wrote:
Can you not download the app from your smart tv.
The P+ app is not available on many Smart TVs unless they have Android OS & Samsung TVs for example not yet on LG & Panasonic
I use the app on Firestick as I can't get it on my TV
11 Sep 2022 07:48 AM
Yes the Paramount plus app can be downloaded if you have a smart tv.
11 Sep 2022 09:17 AM
@Smallt wrote:Yes the Paramount plus app can be downloaded if you have a smart tv.
Not for all TVs. For example there is no Paramount+ app for LG or Panasonic.
11 Sep 2022 09:42 AM
Can you get the app on your phone then cast to tv?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 5 hours
New Discussion