On demand not showing all episodes available

[decka84]

Hi, on demand has "Eastenders 2008-2017" as a programme available. However when clicking into them it is only letting me watch episodes from Jan 2013 - 31 Dec 2014.  Is this same for everyone?  I'd expect if the on demand programme is called "Eastenders 2008-2017" then episodes for all those years would be available not just episodes for 2 years 2013-2014 ?

[caesarome]

@decka84 

Does this link allow you to access them:

https://www.sky.com/watch/title/series/ba6a2769-694b-4c1a-b180-9ba6d8ef4ed7/eastenders-2008-2017-ba6...

[decka84]

Yeah looks like I can see all the way back to 2008 on my phone with that link. Why is sky+ only showing 2 years 2013 & 2014?

[caesarome]

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@decka84 wrote:

Why is sky+ only showing 2 years 2013 & 2014?

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I'm Sky+ and on searching and selecting "Eastenders 2008-2017" they do appear.

[oj01]

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@caesarome wrote:

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@decka84 wrote:

Why is sky+ only showing 2 years 2013 & 2014?

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I'm Sky+ and on searching and selecting "Eastenders 2008-2017" they do appear.

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I only see 2013 & 2014 same as the OP 

[caesarome]

I think I can see what is happening, they are labelled as 2008 but are these from 2014 ?

I don't watch Eastenders so can't say for sure ?

[oj01]

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@caesarome wrote:

I think I can see what is happening, they are labelled as 2008 but are these from 2014 ?

I don't watch Eastenders so can't say for sure ?

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The top episode in the list, for me, is labeled S2014 Ep206 and says in the synopsis 30/12/2014.

The bottom episode in the list is labeled S2013 Ep160 and is dated 30/9/2013.

[decka84]

Yeah that's what I see exactly on Sky+, 14/15 months worth of episodes  from 2013-2014 and not the 10 years worth you'd expect under the title "Eastenders 2008-2017"

If I click the link caesarome posted above I can see on that webpage episodes are available back to 2008, but only 2008 - 2014 , even though it says 2008-2017 on that webpage itself too there is nothing available on there after 2014 either

At least its not just me , not sure if its a glitch, confusing with the title

This message was authored by caesarome This message

[caesarome]

It might be worth sending an email to the Viewer Relations team at Sky and reporting this to them -  viewerR@sky.uk

[decka84]

Will do, thanks