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This discussion topic has been answered Discussion topic: Number of shows currently displaying currently not available 10th September 2025

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This message was authored by: mikealanr

Re: Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @Katie1238 

 

This is a known issue sky are aware and are working to resolve

 

MikeAlanR 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: SomeBloke1234

Season 5 of the Rookie not working

Why cant I watch season 5 of the rookie on my sky Q box. Worked fine last night and works fine on sky go on my phone. I've done the usual restart and unplug but still no joy. Any ideas?

This message was authored by: Fothergill1

Re: Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@Katie1238 wrote:

Hello, trying to watch game of thrones series 4 ep 1 and keeps coming up sorry unavailable but ep 2 we can watch. Can someone help 😫😫😫


Hi @Katie1238 This is a known issue that Sky have identified and are working on.  There are a number of programmes affected and Game of Thrones is one onf them.

 

This is a LINK to another thread on the issue.

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This message was authored by: caesarome

Re: True blood episode not available

Posted by a Superuser, not a Sky employee. Find out more

@Little_T444 wrote:

Is it HBO restricting access?


@Little_T444 

Nope as it is an issue that Sky are investigaing as you are not the first to post about issues with this very episode so the fault is at Sky's end.

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This message was authored by: Katie1238

Re: Sky Puck

Thank you for your help ! 🙂 hopefully they fix it soon

This message was authored by: Kelly14561

Re: Sorry, this item is currently unavailable. Please try again later

Hi! I am also on the exact same episode but getting the same message :(. Do we know how long it may be? 

This message was authored by: Hol_attwood

The white lotus s2 ep4 onwards unavailable

Have watched all of season 1 and season 2 episode 1-3 but now I can't get any further episodes, it just says item currently unavailable please try again later.

This message was authored by: MattEl24

The Sopranos (item is currently unavailable)

Any ideas why no episodes of The Sopranos are working on sky stream tonight? 
No issues otherwise with live tv or other shows on stream. 

This message was authored by: MattEl24

Re: The white lotus s2 ep4 onwards unavailable

Same with The Sopranos! Frustrating!

This message was authored by: caesarome

Re: Sorry, this item is currently unavailable. Please try again later

Posted by a Superuser, not a Sky employee. Find out more

@Kelly14561 wrote:

Do we know how long it may be? 


@Kelly14561 

I'm afraid not, if you are desperate to see it I believe it is working on Sky go.

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This message was authored by: Kelly14561

Re: Game of Thrones episodes not available

Episode 2 is now working, however the rest of the season is not :(. Season 5 works but not 4 

This message was authored by: MarkGoldsmith

Re: The white lotus s2 ep4 onwards unavailable

Posted by a Superuser, not a Sky employee. Find out more

There is a known issue with Sky Atlantic on-demand content which Sky are investigating.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith

Re: The white lotus s2 ep4 onwards unavailable

Posted by a Superuser, not a Sky employee. Find out more

I should point out, i believe the issue isn't affecting Sky Go so its possible to still watch the episodes via that if you don't want to wait for Sky to fix the issue.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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This message was authored by: caesarome

Re: Season 5 of the Rookie not working

Posted by a Superuser, not a Sky employee. Find out more

@SomeBloke1234 

Are you seeing an "item currently unavailable" message, if so this is being investigated by Sky as there are a few other series that have been hit with this issue.

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This message was authored by: mikealanr

Re: The Sopranos (item is currently unavailable)

Posted by a Superuser, not a Sky employee. Find out more

Hi @MattEl24 

 

There are many post on the community. This is a known issue, sky aware and working to resolve.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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