No sound on sky news on Samsung tv

[NPH]

Is there a timescale on this?

[GD1]

@NPH  Sky don't give out timescales, the thread will be updated when there is an update.

[BenJoBanjo]

All Samsung TVs have the YouTube app pre-installed. You can stream Sky News live on there - and yes, the audio works. 

Or, if you have an aerial attached, it's on channel 233 on the DTT FTA tuner in SD-only. 

[Tom+Stokes]

That's not the point. I don't have any aerial and I have to log into YouTube and select the channel. TV Plus automatically goes to the channel when you turn the TV on.

[BenJoBanjo]

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@Tom+Stokes wrote:

That's not the point. I don't have any aerial and I have to log into YouTube and select the channel. TV Plus automatically goes to the channel when you turn the TV on.

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Yeah I get that. I was only trying to be helpful to others who may not be aware that Sky News is available by other means on Samsung TVs until Sky/Samsung sort out the issue with the TV+ stream. 

[Vacman100]

Clearly it's an issue that Samsung and Sky are in no rush to fix.  

[BenJoBanjo]

They appear to have fixed it. 

Sky News now has audio on the Samsung TV+ stream... well it does on mine anyway. 

[Tom+Stokes]

Yep, working here, too. 

On a side note, I hope they get rid of that annoying "back shortly" holding page and music. I know its due to rights, but you get ads on the YouTube version.

[KevNewMedia · Accepted solution]

Thanks for everyone's patience, whilst we worked through this problem with Samsung.

I'm going to close this thread as the problem has been resolved.