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Discussion topic: No signal for all channels

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g0386smith
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This message was authored by g0386smith This message was authored by: g0386smith

No signal for all channels

‎08 Aug 2024 05:55 PM

Hi we are unable to watch any live channels on sky. It says no signal 

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No signal for all channels

‎08 Aug 2024 05:56 PM

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)
Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
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GD1
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Superuser
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Re: No signal for all channels

‎08 Aug 2024 06:04 PM

Posted by a Superuser, not a Sky employee. Find out more

@g0386smith  A "No Signal" message is your TV not seeing the Sky box on the relevant HDMI input.

 

Or do you mean "No Satellite Signal"?  

 

The 2 are very different messages and issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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