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This discussion topic has been answered Discussion topic: No channels found Please check Antenna connection

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This message was authored by: Ca49

No channels found Please check Antenna connection

"Network Channel  Scan" yields zero TV and Radio.


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This message was authored by: Annie+UK Answer

Re: No channels found Please check Antenna connection

Posted by a Superuser, not a Sky employee. Find out more

This is a TV issue and absolutely NOTHING to do with Sky!

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus

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This message was authored by: Annie+UK Answer

Re: No channels found Please check Antenna connection

Posted by a Superuser, not a Sky employee. Find out more

This is a TV issue and absolutely NOTHING to do with Sky!

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus

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This message was authored by: TimmyBGood

Re: No channels found Please check Antenna connection

Posted by a Superuser, not a Sky employee. Find out more

@Ca49 

 

As @Annie+UK indicates, that's referring to the digital terrestrial television tuner built into a TV set.  'Please check Antenna connection' is a clue: no Sky hardware uses such a thing in normal operation*.

 

Sky boxes never need to scan for channels: on the satellite platforms every possible channel is already arriving at the dish, while the streaming platforms request data each time an individual channel is selected.

 

*Sky Glass contains a DTTV tuner for use when there's no internet connection.

* * * * * * *

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This message was authored by: Mark39

Re: No channels found Please check Antenna connection

Posted by a Superuser, not a Sky employee. Find out more

@Ca49 wrote:

"Network Channel  Scan" yields zero TV and Radio.


I suspect that's because you don't have a terrestrial tv aerial connected to your tv.

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