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Discussion topic: Never been able to get discovery plus free as advertised ?

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This message was authored by PhilipBlewitt This message was authored by: PhilipBlewitt

Never been able to get discovery plus free as advertised ?

Have tried to activate my free discovery plus app but every time I try to watch it it says that I need to pay ? the only way I can see to resolve this problem is to delete the discovery plus app and all discovery plus and start again with a new application for discovery plus unless you can help have been in touch regarding this before and your adviser gave me a phone number to contact discovery plus and get them to resolve it I have rung the number and cant get a reply 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Never been able to get discovery plus free as advertised ?

Posted by a Superuser, not a Sky employee. Find out more

@PhilipBlewitt  Can you confirm which sky tv platform you have 

 

sky Q, glass or stream 

 

note discovery plus not available with sky+/+hd


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This message was authored by lettice This message was authored by: lettice

Re: Never been able to get discovery plus free as advertised ?

Posted by a Superuser, not a Sky employee. Find out more

Are you following the procedure as detailed here to subscribe to Discovery+

 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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