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Discussion topic: My sound is out of sync with the lips

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This message was authored by: Davids241

Message posted on ‎05 Mar 2025 11:36 AM

My sound is out of sync with the lips

My sound is out of sync you can see the person talking but there's a delay hearing the sound

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎05 Mar 2025 12:09 PM

Re: My sound is out of sync with the lips

Posted by a Superuser, not a Sky employee. Find out more
@Davids241 wrote:

My sound is out of sync you can see the person talking but there's a delay hearing the sound

@Davids241 

What TV platform is that on. You'd originally posted on the Sky Talk (landline phone board)? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
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This message was authored by: Anonymous

Message posted on ‎06 Mar 2025 08:05 AM

Re: My sound is out of sync with the lips

If you're on Sky Stream or Sky Glass this is a known issue and we're awaiting a software update to resolve it. You can check their respective boards to see on going threads about this. 

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