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Discussion topic: My dog as chewed my remote how con I get a new r

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This message was authored by Wiskid This message was authored by: Wiskid

My dog as chewed my remote how con I get a new r

I can't use my remote because my dog as chewed my remote so it doesn't work I do I get a new one 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My dog as chewed my remote how con I get a new r

Posted by a Superuser, not a Sky employee. Find out more

 Try posting in the correct forum as that will get you help for your specific systems remote

 

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass/Sky Streaming Puck (Sky Glass Forum)
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My dog as chewed my remote how con I get a new r

Posted by a Superuser, not a Sky employee. Find out more

Whatever the Tv service is you have Sky won't give you a new one as the remote isn't faulty you have essentially broken it. I'd suggest going on Amazon and purchasing a new one.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by nolte This message was authored by: nolte

Re: My dog as chewed my remote how con I get a new r

Posted by a Superuser, not a Sky employee. Find out more

please https://www.sky.com/shop/accessories for remote options and there is a phone number to call

 

also there may be options available elsewhere online from non-sky places

 

 

---------
ROI sky Q Customer
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My dog as chewed my remote how con I get a new r

Posted by a Superuser, not a Sky employee. Find out more

If you phone for remotes they will likely just refer you to their preferred Amazon reseller as other customers on here have reported.

 

without you actually telling us which remote it this it's not like we can  advise further and provide the Amazon link.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by ZyloKai This message was authored by: ZyloKai

Re: My dog as chewed my remote how con I get a new r


@Annie+UK wrote:

 Try posting in the correct forum as that will get you help for your specific systems remote

 

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass/Sky Streaming Puck (Sky Glass Forum)

Annie, I want to express that my intention is not to come across as mean or cruel. I've noticed this comment occurring frequently, and I believe that it might not be the relevant response. The response often seems somewhat generic, resembling a default answer.

Instead of seeking information about the individual's specific system, which may not be relevant in this context, I believe it could be more helpful to recommend platforms like Amazon or the Sky accessories site, following the example set by others.

Additionally, suggesting specific options for popular systems, such as Sky Q, assuming it is the prevailing choice currently, might enhance the overall assistance provided. I hope this feedback is taken constructively, as it is intended to contribute to the community's continuous improvement.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My dog as chewed my remote how con I get a new r

Posted by a Superuser, not a Sky employee. Find out more

@ZyloKai SuperUsers can move posts into the correct forums thus getting seen by people who are more likely to be able to answer, we cannot move the posts if people withhold the information that is require and the only way to get this info is to ask

This message was authored by ZyloKai This message was authored by: ZyloKai

Re: My dog as chewed my remote how con I get a new r


@Annie+UK wrote:

@ZyloKai SuperUsers can move posts into the correct forums thus getting seen by people who are more likely to be able to answer, we cannot move the posts if people withhold the information that is require and the only way to get this info is to ask


Thanks for letting me know. I was genuinely curious. 

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