As we are Sky customers here have you contacted NowTV about this ?
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Re: Missing episodes of Chicago PD season 12 episode 20 and 21
Posted by a Superuser, not a Sky employee. Find out more
Episodes 20 and 21 are available and playing on Sky Stream On demand and on Sky Go.
You could try getting this checked and resolved via Sky by sending an email to the Sky Viewer relations team to report it; ViewerR@sky.uk Worth of course mentioning that this is specific to NOW. They do respond to emails with any updates for your queries or problems and will probably pass on to the team who deal with Now content
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