@Nplp wrote:
Another evening of discrimination and inaccessibility. Adding this to the lack of Bluetooth connection to hearing aids and cochlear implants that I uncovered when first purchasing Sky Glass adds insult to injury. The usefulness of Sky Glass to someone with hearing issues is appalling- clearly we are so small in number and our purchasing power negligible we are not worth consideration by Sky in their development of new products.
i bitterly regret purchasing Glass and am looking forward to the day I am out of contract and can take the Glass to the dump and buy a tv and switch to Virgin.
It's not "discrimination and inaccessibility". It's the same when Channel 4 had a fire at the Bee Media Studios. Their subtitles were off for months. There was an Ofcom investigation. Clearly this was not a preventable error. If ITV, or any broadcaster said "We're not going to be using subtitles anymore", that would be different, but they didn't. It's an error. Errors happen.
"Adding this to the lack of Bluetooth connection to hearing aids and cochlear implants that I uncovered when first purchasing Sky Glass adds insult to injury"
I'm not saying the lack of Bluetooth options is right or wrong. But you had every option to ask questions to a Sky agent before you got Sky Glass. Not only that, but you could've requested a refund before the 14-day cooling off period with no penalty if you were so deeply dissatisfied. You can also ask Sky at viewerR@sky.com about Bluetooth connectivity issues. Maybe they'll update Sky Glass in the future.
No provider in the UK or Ireland natively supports Bluetooh connection to hearing aids of cochlear implants, though some allow the likes of Bluetooth headphones, etc.
Sky services I use:
- Sky Q in Ireland:
- ︎Sky Signature, Sky Cinema, Sky HD, Paramount+, Discovery+ (Standard)
- Sky Ultrafast Max (Fibre Internet)
- Sky Talk (VoIP)
- Sky Mobile
- Disney+
- Spotify (Premium)
Please treat everyone with respect.
🙂
