17 Feb 2023 01:38 PM
So all 4 episodes out today but can only watch 1,3 and 4 ...where is 2?
22 Feb 2023 09:18 AM
Posted by a Sky employeeHi all,
Episode 2 is now available and allowing you to watch. Let me know if there is any further concerns.
Thanks
17 Feb 2023 01:43 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried searching for it as it is showing up for me by doing this.
17 Feb 2023 01:47 PM
It shows up...try and watch it
17 Feb 2023 01:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jeffers27 wrote:
try and watch it
Im not at home so can't so what is happening and on what platform is this on ?
17 Feb 2023 02:47 PM
Posted by a Sky employeeHi @Jeffers27
I have checked my Q box and can watch all 4 episodes. As @caesarome has asked what platform are you trying to watch this on?
Thanks
17 Feb 2023 03:04 PM
I have sky glass
it shows all 4 but won't allow 2 to play
17 Feb 2023 03:21 PM
Posted by a Superuser, not a Sky employee. Find out moreIn addition, in saying it shows "all 4", on my Sky+HD box they are labeled 1 of 6, 2 of 6 etc. So where are 5 & 6?
(Not tried to watch any yet)
17 Feb 2023 04:31 PM - last edited: 17 Feb 2023 04:32 PM
Posted by a Sky employeeHi @Jeffers27
Let me raise this as we have checked and can see episode 2 doesn't play. Can you confirm if it's just episode 2?
@oj01 Unsure why your +box would say there's 6 episodes as I'm sure there is 4 🤔. Maybe more to come?!?
17 Feb 2023 04:33 PM
Posted by a Sky employee
@Kirsty+S27 wrote:
Hi @Jeffers27
Let me raise this as we have checked and can see episode 2 doesn't play. Can you confirm if it's just episode 2?
@oj01 Unsure why your +box would say there's 6 episodes as I'm sure there is 4 🤔. Maybe more to come?!?
We'll get the issue fixed - thanks for highlighting the issue for us 👍
18 Feb 2023 08:23 AM - last edited: 18 Feb 2023 08:23 AM
For this series eps. 5 & 6 are using ones showing highlights of the series and one showing bits they missed showing.
18 Feb 2023 12:13 PM
Sorry where is 5 and 6?
18 Feb 2023 12:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Super+Anthony wrote:Sorry where is 5 and 6?
I'm guessing that as they are best of/highlights episodes, they've not (yet) been made part of the Box Set.
18 Feb 2023 05:19 PM
As is the norm with sky, a new epsiode is always missing when it has UHD too, episode 2 UHD is missing, HD is available.
19 Feb 2023 09:21 PM
It is actually both epsode 2 and 4 missing UHD, 1 and 3 are available.
20 Feb 2023 10:14 AM
Posted by a Sky employeeHi all,
We have had an update from the Viewer Relations team regarding this. They have confirmed that Episode 2 is showing in HD at present however the UHD content has been delayed and is currently being investigated.
We are expecting there to be 2 additional episodes added to the series, one is a best bits and the other an outtakes episode, but they are due to be released at a later date (I do not have an exact date)
I will keep you updated on the delay in UHD.
Thanks
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