Discussion topic: I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

This message was authored by: Suz88 · ‎30 Jun 2024

I cannot watch POOFY as I keep getting a message saying I have to upgrade Help please

This message was authored by: Daniel0210 · ‎30 Jun 2024

What channel are you trying to watch it on? Are you trying to watch it in HD without a HD add-on?

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This message was authored by: Suz88 · ‎30 Jun 2024

I was clicking on Sky Arts - I don't have HD

This message was authored by: nigea99 · ‎30 Jun 2024

@Suz88 wrote:

I was clicking on Sky Arts - I don't have HD

Assuming you are trying to download -& watch, you, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

This message was authored by: Suz88 · ‎30 Jun 2024

Thank you but SD is already ticked...

Discussion topic: I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

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Re: I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

Re: I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

Re: I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

Re: I cannot watch Sky Portrait Artist of the Year 23 keep getting message I have to upgrade package

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