I am trying to get sound fronm Sky now after paying 17.99 for a rugby game. No sound.

[Paul01]

I am watching via the app on my Samsung TV qled about 5/6 years old. Any ideas anyone what settings need to change please

[oldfella]

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@Paul01 wrote:

I am watching via the app on my Samsung TV qled about 5/6 years old. Any ideas anyone what settings need to change please

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Hi @Paul01 

Try setting the Audio HDMi setting to Normal

Home - Settings - Setup -  Audio Visual.

Digital Audio Output HDMI.   Set to normal

[Invisiblename]

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@Paul01 wrote:

I am watching via the app on my Samsung TV qled about 5/6 years old. Any ideas anyone what settings need to change please

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What "app" are you referring to?

[Paul01]

Thanks for your suggestion. Strange thing - after about 20 minutes the sound was there without changinging anything so it's all good. 

[Paul01]

Now TV app. But after a delay of 20 minutes, that sound appeared as if by magic. Thanks.

[GD1]

@Paul01  Just so you are aware this isn't a forum for Now TV issues despite being part of Sky the forum is intended for Sky customers.  You really should be contacting Now TV for any support

[MarkGoldsmith]

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@GD1 wrote:

@Paul01  Just so you are aware this isn't a forum for Now TV issues despite being part of Sky the forum is intended for Sky customers.  You really should be contacting Now TV for any support

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Or post in the Now TV Community forum: https://community.nowtv.com/t5/Forums/ct-p/Forums