14 Jan 2025 08:42 PM
I was comfortably watching all the sport inc. BT Sport
Now it's TNT Sport I can't receive it
What happened and what do I have to do now?
14 Jan 2025 10:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@Alanumpire wrote:
I was comfortably watching all the sport inc. BT Sport
Now it's TNT Sport I can't receive it
The rebranding of BT Sport to TNT took place in 2023 so has it not been working for you since then, are you being asked to upgrade ?
14 Jan 2025 10:02 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat sky service have you - sky q, sky hd+, sky stream, sky glass?
What message comes on screen if you try to watch tnt sports?
Tnt launched maybe July 2023, have you been unable to watch it since then? If not, since when could you not watch it?
15 Jan 2025 09:19 AM
Posted by a Superuser, not a Sky employee. Find out more@Alanumpire if you're seeing a 'no satellite signal' message, it has nothing to do with the change of name to TNT Sport. It's because of a slight misalignment of your dish.
If you have Sky Q, book an engineer appointment and they'll sort it out for you.
If you have Sky+, you'll have to find (and pay for) a local satellite installer to take a look, unless you have Sky Protect.
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