0

Discussion topic: Discovery+ saying 'Upgrade to watch'

Reply
This message was authored by Howler1987 This message was authored by: Howler1987

Discovery+ saying 'Upgrade to watch'

Hi,

 

I have TNT Sports through my Sky Subscription and I have activated my Discovery+ account. I can watch Documentaries and TV Shows perfectly fine, but when I try to watch TNT Sports through Discovery+ it tells me I need to upgrade. 

 

I spoke to the help desk at Discovery and they said it's an issue at Sky's end. Like they've not upgraded me to premium or whatever it is they do. 

 

 

Reply

All Replies

This message was authored by ZyloKai This message was authored by: ZyloKai

Re: Discovery+ saying 'Upgrade to watch'


@Howler1987 wrote:

Hi,

 

I have TNT Sports through my Sky Subscription and I have activated my Discovery+ account. I can watch Documentaries and TV Shows perfectly fine, but when I try to watch TNT Sports through Discovery+ it tells me I need to upgrade. 

 

I spoke to the help desk at Discovery and they said it's an issue at Sky's end. Like they've not upgraded me to premium or whatever it is they do. 

 

 


If you're in Ireland: TNT Sports is not available on Discovery+ and only the Discovery+ Standard subscription is available. TNT Sports is available with the Sports Extra package.

If you're in the UK: you should be getting the Discovery+ Premium subscription with the TNT Sports subscription, which includes TNT Sports on Discovey+. 

The only thing I can think of that may do this is that you may have created a Discovery+ account through Sky before you got TNT Sports, this would give you the Discovery+ Standard subscription.

You will need to contact Sky to update your Discovery+ subscription. 

You can use Facebook or Twitter X to chat with Sky if you prefer that to calling: 
Facebook: https://www.facebook.com/SkyHelpUK

Twitter X: https://twitter.com/SkyHelpTeam


Or if you do want to phone them, the number is below:

sky phone number.png

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 5 hours

New Discussion