Discovery plus

[Guitarist1]

Discovery plus is part of my package and has suddenly stopped working.Its coming up with a message 'not connected to the internet error 400'.The internet is connected as my iPad is working .Tried re booting the hub and disconnecting the puck from the mains which has not worked.

ive noticed other people have had the same issue,is this a Sky problem or can I try something else?.

thanks

[Mr+Flibbles+86]

Hi there @Guitarist1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147