Channel 4 on demand programmes not available to download any more?

[UncleLenny]

Where has the Channel 4 content available for download gone? They were available two weeeks ago.

The missing programmes could be found under the Sky Q box drop down menu headings:

Catch Up TV - Channel 4 - All

Programmes from Channel 4, including whole series from Walter Presents, have been replaced by a hotch-potch of programmes from, amongst others, BBC 3/4 and Crime Investigation.

The Channel 4 content that is now missing have been available since Sky and Channel 4 inked a cross-platform partnership in 2021.

I look forward to a reply. All the best, Len

[xenon81]

Channel 4 is still available for me, under both Catch-up TV  and On Demand. Is there a particular programme you're looking for? 

[UncleLenny]

Thanks for the reply, but you have not understood my question - it's about Channel 4 content for download that used to be found under these headings:

The missing programmes could be found under the Sky Q box drop down menu headings:

Catch Up TV - Channel 4 - All

Is there a member of staff available to discuss/respond? Thanks, Len

Where has the Channel 4 content available for download gone? They were available two weeeks ago.

The missing programmes could be found under the Sky Q box drop down menu headings:

Catch Up TV - Channel 4 - All

Programmes from Channel 4, including whole series from Walter Presents, have been replaced by a hotch-potch of programmes from, amongst others, BBC 3/4 and Crime Investigation.

The Channel 4 content that is now missing have been available since Sky and Channel 4 inked a cross-platform partnership in 2021.

[nigea99]

@UncleLenny 

You may need to be aware that Catch up - is just that and generally only has 2 weeks worth.

On demand is the where to look beyond that.

Of course On demand may also expire and you should check if it shows an expiry/availble until date (unfortunately this only shows in the  last month)

[nigea99 · Accepted solution]

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@UncleLenny wrote:

Thanks for the reply, but you have not understood my question - it's about Channel 4 content for download that used to be found under these headings:

The missing programmes could be found under the Sky Q box drop down menu headings:

Catch Up TV - Channel 4 - All

Is there a member of staff available to discuss/respond? Thanks, Len

Where has the Channel 4 content available for download gone? They were available two weeeks ago.

The missing programmes could be found under the Sky Q box drop down menu headings:

Catch Up TV - Channel 4 - All

Programmes from Channel 4, including whole series from Walter Presents, have been replaced by a hotch-potch of programmes from, amongst others, BBC 3/4 and Crime Investigation.

The Channel 4 content that is now missing have been available since Sky and Channel 4 inked a cross-platform partnership in 2021.

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Ah - just checked that specific section  you are right it is incorrectly popluated with a load of other programmes.

Probably best to email Viewer Relations : viewerR@Sky.uk

[MarkGoldsmith]

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@UncleLenny wrote:

Is there a member of staff available to discuss/respond?

Unfortunately not on a public forum. This forum is designed primarily for Sky customers to talk to other Sky customers to help offer advice and suggestions. I'd suggest following the advice provided by @nigea99 and contacting the Sky Viewer Relations Team who should be able to refer the problem to the correct backoffice team to resolve.

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[UncleLenny]

Thanks for the replies everyone, and special thanks for the Sky email address. I've now written to  viewer relations asking for their views.

Much appreciated!