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Discussion topic: Changes to the Sky TV guide - September 2022

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changes to the Sky TV guide - September 2022

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

No,I am in the UK. Maybe it's cause I have the HD programmes. 


@Super+Anthony  Most likely your in London in which case that's the only regional variation that's been available until today 


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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Changes to the Sky TV guide - September 2022

That explains it, thank you

(Please Note: I am Neurodivergent )
This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Changes to the Sky TV guide - September 2022

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf wrote:

@Super+Anthony wrote:

Not sure why that is. As mentioned I have always had it. I noticed some of the other changes like challenge


@Super+Anthony  I haven't had it either until today whether it was because I don't have the entertainment hd add on I don't know 

 

are you in ROI by any chance as that might be the reason you had it

 

@Skull+Treaty do you have the entertainment hd add on?

 

having said the above I think it's down to the fact that not all regional variations of channel 4 have been available in hd until today hence the change for most people if not all 


@SKY1992bf 

I do indeed have that add on.

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This message was authored by 1Anonymous1 This message was authored by: 1Anonymous1

Re: Changes to the Sky TV guide - September 2022

@Chloe-W22 since channel 4 HD has moved to 104 

on channel 4 HD(104) has got blank thumbnails on mini tv guide and needs fixing and all other channels ok at the minute  as it's not just my box with this issue please look into this thanks 

This message was authored by Jayque This message was authored by: Jayque

Re: Changes to the Sky TV guide - September 2022

Since the change I now cannot get Ch4 HD ! - blank screen shows satellite  signal problem. Everything else is OK.

This message was authored by GD1 This message was authored by: GD1

Re: Changes to the Sky TV guide - September 2022

Posted by a Superuser, not a Sky employee. Find out more

@Jayque  Have you rebooted your Sky equipment?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by Jayque This message was authored by: Jayque

Re: Changes to the Sky TV guide - September 2022

I have rebooted twice.  I can manually tune the channel only

This message was authored by oj01 This message was authored by: oj01

Re: Changes to the Sky TV guide - September 2022

Posted by a Superuser, not a Sky employee. Find out more

@Jayque Where in the UK are you, (ie which of the new Ch4 HD regions should you be receiving)

When you manually tune, are you tuning to the same region or are you tuning to the generic (London region) Ch4 HD. 


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This message was authored by nolte This message was authored by: nolte

Re: Changes to the Sky TV guide - September 2022

Posted by a Superuser, not a Sky employee. Find out more

@Jayque are you going through channel 104 to access it or are you using favourites.

If favourites, you need to change the favourites to the regional one.

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This message was authored by Jayque This message was authored by: Jayque

Re: Changes to the Sky TV guide - September 2022

I have had to do a manual setting to add ch4 as additional channel. 

This message was authored by Jayque This message was authored by: Jayque

Re: Changes to the Sky TV guide - September 2022

I am in North and had to manually tune to London. 
Inputting the information provided for ch4 North resulted in 'No channels found'.

This message was authored by xenon81 This message was authored by: xenon81

Re: Changes to the Sky TV guide - September 2022

Can you receive these channels:

 

CNBC HD (505)

Cartoon Network HD (601)

Boomerang HD (603)

 

They are on the same transponder as the new Channel 4 North HD. 

 

If they don't work you will need an engineer visit to check the dish alignment.

This message was authored by Jayque This message was authored by: Jayque

Re: Changes to the Sky TV guide - September 2022

Thanks for your help.

the channels do not work. I'll contact Sky.

 

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