27 Sep 2022 06:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@Super+Anthony wrote:No,I am in the UK. Maybe it's cause I have the HD programmes.
@Super+Anthony Most likely your in London in which case that's the only regional variation that's been available until today
27 Sep 2022 06:31 PM
That explains it, thank you
27 Sep 2022 07:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@SKY1992bf wrote:
@Super+Anthony wrote:Not sure why that is. As mentioned I have always had it. I noticed some of the other changes like challenge
@Super+Anthony I haven't had it either until today whether it was because I don't have the entertainment hd add on I don't know
are you in ROI by any chance as that might be the reason you had it
@Skull+Treaty do you have the entertainment hd add on?
having said the above I think it's down to the fact that not all regional variations of channel 4 have been available in hd until today hence the change for most people if not all
I do indeed have that add on.
27 Sep 2022 08:40 PM
@Chloe-W22 since channel 4 HD has moved to 104
on channel 4 HD(104) has got blank thumbnails on mini tv guide and needs fixing and all other channels ok at the minute as it's not just my box with this issue please look into this thanks
28 Sep 2022 08:41 PM
Since the change I now cannot get Ch4 HD ! - blank screen shows satellite signal problem. Everything else is OK.
28 Sep 2022 08:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Jayque Have you rebooted your Sky equipment?
28 Sep 2022 09:57 PM
I have rebooted twice. I can manually tune the channel only
29 Sep 2022 07:29 AM
Posted by a Superuser, not a Sky employee. Find out more@Jayque Where in the UK are you, (ie which of the new Ch4 HD regions should you be receiving)
When you manually tune, are you tuning to the same region or are you tuning to the generic (London region) Ch4 HD.
29 Sep 2022 08:44 AM
Posted by a Superuser, not a Sky employee. Find out more@Jayque are you going through channel 104 to access it or are you using favourites.
If favourites, you need to change the favourites to the regional one.
29 Sep 2022 09:26 AM
I have had to do a manual setting to add ch4 as additional channel.
29 Sep 2022 09:28 AM
I am in North and had to manually tune to London.
Inputting the information provided for ch4 North resulted in 'No channels found'.
29 Sep 2022 10:25 AM
Can you receive these channels:
CNBC HD (505)
Cartoon Network HD (601)
Boomerang HD (603)
They are on the same transponder as the new Channel 4 North HD.
If they don't work you will need an engineer visit to check the dish alignment.
29 Sep 2022 10:39 AM
Thanks for your help.
the channels do not work. I'll contact Sky.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 5 hours
New Discussion