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Discussion topic: Changes to the Sky TV guide - August 2022

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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Changes to the Sky TV guide - August 2022

@Kirsty+Samuel Mentioned that BT say you will get it

 

 This doesn't excuse the fact that why can't sky come out and say why we can't get it and the typical continual silence to why the delay. Customers deserve better

This message was authored by Paul.Oz This message was authored by: Paul.Oz

Re: BT sports UHD

BT Sport Ultimate doesn't appear to be available for me at the moment as either a channel or red button on Sky Glass. Anyone know if there's been a delay to launch?

This message was authored by GD1 This message was authored by: GD1

Re: BT sports UHD

Posted by a Superuser, not a Sky employee. Find out more

@Paul.Oz  Please see post 17 above.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Fafa24 This message was authored by: Fafa24

Re: Changes to the Sky TV guide - August 2022im

I'm disappointed. I was looking forward, now watch in HD. I hope it's only a delay for another week.

This message was authored by rscott This message was authored by: rscott

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

@Kirsty+Samuel Mentioned that BT say you will get it

 

 This doesn't excuse the fact that why can't sky come out and say why we can't get it and the typical continual silence to why the delay. Customers deserve better


Feel free to ask Sky for a refund of the huge amount extra you're paying to get BT Sports in UHD.

 

If Sky were to say something like "the UHD multiplexing thurgelwhanger has failed delta process validation and needs replacing" would you be happy??

 

 

This message was authored by GD1 This message was authored by: GD1

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

@rscott wrote:

If Sky were to say something like "the UHD multiplexing thurgelwhanger has failed delta process validation and needs replacing" would you be happy??

 How did you know  🙂

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by ozsat This message was authored by: ozsat

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

I heard the thurgelwhanger issues was why the UHD in EPG issue took so long.

 


@rscott wrote:

@Super+Anthony wrote:

@Kirsty+Samuel Mentioned that BT say you will get it

 

 This doesn't excuse the fact that why can't sky come out and say why we can't get it and the typical continual silence to why the delay. Customers deserve better


Feel free to ask Sky for a refund of the huge amount extra you're paying to get BT Sports in UHD.

 

If Sky were to say something like "the UHD multiplexing thurgelwhanger has failed delta process validation and needs replacing" would you be happy??

 

 


 

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

thurgelwhanger didn't come up with any Google searches.........damn 🤔

 

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband
This message was authored by ozsat This message was authored by: ozsat

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

It wouldn't  - it's a secret Sky project 😉

 


@Doc5907 wrote:

thurgelwhanger didn't come up with any Google searches.........damn 🤔

 


 

================================================
SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

This message was authored by cockerel1 This message was authored by: cockerel1

Re: Changes to the Sky TV guide - August 2022

What does thurgelwhanger mean?

Sky Q 2TB UHD Box (Hisense 43 4KTV) with three Mini boxes, Sky Signature / Sky + BT Sports / Multiroom / Sky Cinema / Sky HD & UHD. Community Fibre 1Gig + Unlimited Calls 800-900 Up / 800-900 Down.
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

@cockerel1 

It's very similar to a Whatchamacallit. It's made up. See post number 50 above.

 

@rscott see what you've started now 😂


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Nevlol This message was authored by: Nevlol

Re: Changes to the Sky TV guide - August 2022

Is there any update here? @Chloe-W22 

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Changes to the Sky TV guide - August 2022

@Chloe-W22 Like the previous message, could we possibly have some form of update? I know it's hard and you probably can't say much, but anything is better then nothing 😉

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

Community manager's won't post anything on public forums that hasn't been approved from powers that be

 

so until anything changes @Chloe-W22 's point on updates will be posted when available still applies 


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This message was authored by stereohaven This message was authored by: stereohaven

Re: Changes to the Sky TV guide - August 2022

Posted by a Superuser, not a Sky employee. Find out more

But I can confirm that on the BT forums a helpful dev has pointed out that the delay is due to a technical issue which has no timescale currently for a fix. 

 

>insert 'you will just have to wait' emoji here<

 

 

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LG OLED | Sky Q | EE TV Pro | BT Smart Hub 2 | Apple TV 4K
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