Changes to the Sky TV guide - August 2022

[Super+Anthony]

@Kirsty+Samuel Mentioned that BT say you will get it

 This doesn't excuse the fact that why can't sky come out and say why we can't get it and the typical continual silence to why the delay. Customers deserve better

[Paul.Oz]

BT Sport Ultimate doesn't appear to be available for me at the moment as either a channel or red button on Sky Glass. Anyone know if there's been a delay to launch?

[GD1]

@Paul.Oz  Please see post 17 above.

[Fafa24]

I'm disappointed. I was looking forward, now watch in HD. I hope it's only a delay for another week.

[rscott]

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@Super+Anthony wrote:

@Kirsty+Samuel Mentioned that BT say you will get it

 This doesn't excuse the fact that why can't sky come out and say why we can't get it and the typical continual silence to why the delay. Customers deserve better

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Feel free to ask Sky for a refund of the huge amount extra you're paying to get BT Sports in UHD.

If Sky were to say something like "the UHD multiplexing thurgelwhanger has failed delta process validation and needs replacing" would you be happy??

[GD1]

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@rscott wrote:

If Sky were to say something like "the UHD multiplexing thurgelwhanger has failed delta process validation and needs replacing" would you be happy??

 How did you know  🙂

[ozsat]

I heard the thurgelwhanger issues was why the UHD in EPG issue took so long.

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@rscott wrote:

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@Super+Anthony wrote:

@Kirsty+Samuel Mentioned that BT say you will get it

 This doesn't excuse the fact that why can't sky come out and say why we can't get it and the typical continual silence to why the delay. Customers deserve better

---

Feel free to ask Sky for a refund of the huge amount extra you're paying to get BT Sports in UHD.

If Sky were to say something like "the UHD multiplexing thurgelwhanger has failed delta process validation and needs replacing" would you be happy??

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[Doc5907]

thurgelwhanger didn't come up with any Google searches.........damn 🤔

[ozsat]

It wouldn't  - it's a secret Sky project 😉

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@Doc5907 wrote:

thurgelwhanger didn't come up with any Google searches.........damn 🤔

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[cockerel1]

What does thurgelwhanger mean?

[Daniel0210]

@cockerel1 

It's very similar to a Whatchamacallit. It's made up. See post number 50 above.

@rscott see what you've started now 😂

[Nevlol]

Is there any update here? @Chloe-W22 

[Super+Anthony]

@Chloe-W22 Like the previous message, could we possibly have some form of update? I know it's hard and you probably can't say much, but anything is better then nothing 😉

[SKY1992bf]

Community manager's won't post anything on public forums that hasn't been approved from powers that be

so until anything changes @Chloe-W22 's point on updates will be posted when available still applies 

[stereohaven]

But I can confirm that on the BT forums a helpful dev has pointed out that the delay is due to a technical issue which has no timescale currently for a fix. 

>insert 'you will just have to wait' emoji here<