Can’t change channels home button not working

[Cynthia4]

Cannot change channels on1 tv and cannot connect other tv remote not workin, checked battery 

[Daniel0210]

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@Cynthia4 wrote:

Cannot change channels on1 tv and cannot connect other tv remote not workin, checked battery 

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@Cynthia4 

You've posted in the Broadband board but you seem to have a Sky TV issue. What TV service do you subscribe to? 

[Anonymous]

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@Cynthia4 wrote:

Cannot change channels on1 tv and cannot connect other tv remote not workin, checked battery 

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I know you said you checked the batteries, but can you check them again with brand new batteries? This might fix your issue. 

If it doesn't, you can buy third-party remote controls on the likes on Amazon:
He are some example remotes on Amazon:

Sky Q remote: https://www.amazon.co.uk/Sky-Controls-Function-Bluetooth-Packaging/dp/B096W7BLGS

Sky Glass & Sky Stream remote: https://www.amazon.co.uk/Sky-Glass-TV-Remote-Anthracite/dp/B09LCXMMPP


If you don't want to buy from a third-party, you will need to contact Sky to get a new one. You can go to Sky.com and use the virtual assistant to get started.