Armed Forces Covenant and SKY

[peasant]

As Signatories of the Armed Forces Covenant, can someone from SKY explain why they are quoting around a thousand pounds to have sky in the resident's lounge of a veteran's care home?

Hardly fair or are they just paying lip service to the covenants' aims and ambitions?

They should not be able to levy this fee to any care home let alone our veterans. #sky

[caesarome]

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@peasant wrote:

can someone from SKY explain

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This is a customer helps customer forum so you will get no response here from Sky I'm afraid.

[GD1]

@peasant  You're posting this in a customer help customer community which is a domestic customer community, this sounds like a commercial type setup so no one here will be able to help.

Nor will Sky respond directly to this kind of post.

You also need to contact Sky Business not the domestic side.  https://skyforbusiness.sky.com/sb/portal/business/uk/terms_and_conditions/contact_us if you want answers

[ZyloKai]

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@peasant wrote:

As Signatories of the Armed Forces Covenant, can someone from SKY explain why they are quoting around a thousand pounds to have sky in the resident's lounge of a veteran's care home?

Hardly fair or are they just paying lip service to the covenants' aims and ambitions?

They should not be able to levy this fee to any care home let alone our veterans. #sky

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It's simple, as this is not a private residence and being broadcast to the public/community (i.e. care home residents), this is classed as a commercial premise like a pub, hotel bar, club, gym, etc. Commerical premises pay a lot more than private residents.

Remember, it's against Sky's terms and conditions to use a residential subscription on a commerical premises, and you may face excessive fines as a result.

If you're unwilling to pay Sky, there are other options. 
You can get:

• Freesat (if you've a satellite connection)
• Freeview (aerial connection with or without Internet connection)
• Freely (internet based, similar to Freeview)

These are not permittied in the likes of pubs, hotel bars, clubs, gyms, etc., but are allowed in care homes.

 Remember:
You will need a TV licence for each communal TV.

The following apps and similar apps cannot be used in a commerical settings, whether paid or free:

• Netflix
• Disney+
• Amazon Prime Video
• Apple TV+
• Paramount+
• NOW (Sky’s streaming service)
• Pluto TV
• Rakuten TV
• Plex
• Samsung TV Plus
• LG Channels
• Freevee (Amazon Freevee)
• Tubi TV
• BBC iPlayer
• ITVX
• Channel 4 (streaming)
• My5
• YouTube
• Twitch

[xenon81]

What prevents YouTube being used in a commercial setting? Or even iPlayer, assuming the business has a TV licence?

[ZyloKai]

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@xenon81 wrote:

What prevents YouTube being used in a commercial setting? Or even iPlayer, assuming the business has a TV licence?

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They are for private use (i.e. residential) only and not to be broadcast to a commercial settings, such as a care home, pub, hotel bar, club, gym, etc.. It breaks the terms and conditions.  

Examples:

YouTube: 

• Section 4.1 - Personal Use Only:

  • "You may not use the Service for commercial purposes without express authorization from YouTube."
  • YouTube is intended for private, non-commercial use and prohibits public broadcasting in businesses like pubs, care homes, and hotels.
  • Commercial use (e.g., in a public setting like a bar) would violate YouTube's terms unless you have a YouTube Commercial Partner agreement.

• Section 5.4 - Content Availability:

  • YouTube states that users cannot make the content publicly available or distribute videos on public screens without proper permission.
  • Displaying content in public spaces or as part of a service (e.g., in a pub) is prohibited unless the video specifically comes from an authorized partner.

BBC iPlayer:

• Section 2.2 - Personal Use:

  • "You may only use the BBC iPlayer Service for personal and non-commercial use."
  • BBC iPlayer is designed for individual use and is not licensed for public performance in any commercial setting.
  • This means you cannot broadcast BBC iPlayer in a pub, hotel, or care home unless you have a specific commercial agreement or use a licensed TV service (like Sky Business) to show BBC content.

• TV Licence Requirement:

  • In addition, the BBC iPlayer requires a TV licence for any live broadcast or catch-up content viewing.
  • If a commercial venue wants to show BBC content, they need a commercial TV licence, such as the ones provided by Sky or Virgin Media for businesses.