This discussion topic has been answered Discussion topic: Apple TV won’t connect
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Message posted on 17 Dec 2025 08:45 AM
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Re: Apple TV won’t connect
Mines working this morning 😇
Message posted on 17 Dec 2025 08:52 AM
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Re: Apple TV won’t connect
Pleased to confirm that, like many others, I am up and running again. Just had to sign in and all is well.
Grumpy_hec
Message posted on 17 Dec 2025 09:01 AM
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Re: Apple TV won’t connect
Apple Tv just started working again on my Sky Q box, so looks like someone applied a patch overnight... hope it's started working again for the rest of you!
Message posted on 17 Dec 2025 09:47 AM
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Re: Apple TV won’t connect
Finally! Love the fact that it now works, but extremely annoyed that it took so many days for it to get sorted. 1st world problem, i know, but a major inconvenience. Not sure if it's Apple TV's fault or Sky. Anyway, all sorted so that's good.
Message posted on 17 Dec 2025 10:21 AM
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Re: Apple TV won’t connect
I did try to message on Monday that I spoke to Apple TV support.
because it was bt broadband and sky broadband had increased their security port(?) that they were blocking the app and had issues with other broadband users. Promised they were months case and would be sorted in couple of days.
not checked ours today because at work but good to know you have it back
Message posted on 17 Dec 2025 10:29 AM
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Re: Apple TV won’t connect
Mine is working this morning too. No resets or anything required, just to sign in to apple tv.
thank you for getting this fixed.
Message posted on 17 Dec 2025 10:44 AM
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Apple TV app not opening on SkyQ
When I try to open the Apple Tv app it says it cannot open it and to check internet connection. I have done all that and rebooted the sky Q box but the problem remains. I can access the Apple Tv outside of SkyQ.
How do I fix the Apple TV app which worked perfectly on Sky Q until a few days ago?
Message posted on 17 Dec 2025 12:05 PM
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Re: Apple TV won’t connect
I'm not even getting plaintext error messages. Just a malformed sign in box (first line in bold, last two are buttons). As of 5 minutes ago, first noticed last night:
ATVE.SignInFlow.ExpiredToken.Headline
ATVE.SignInFlow.SignInAgain.WebQR.Explanation
ATVE.Alert.Button.SignIn
ATVE.Alert.Button.Cancel
Message posted on 17 Dec 2025 12:26 PM
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Re: Apple TV won’t connect
@jaaed01 that's what I had on my Sky Mini box but it allowed me to signin using the QR code but it cycled through 3 QRs before logging in.....
Message posted on 17 Dec 2025 12:28 PM
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Re: Apple TV won’t connect
I don't have a QR code. Just those four lines.
Message posted on 17 Dec 2025 01:07 PM
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Re: Apple TV won’t connect
@jaaed01 press on the 'Alert Button Signin'
Message posted on 17 Dec 2025 01:10 PM
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Re: Apple TV won’t connect
Well if they did it, it didn't work.
Message posted on 17 Dec 2025 02:49 PM
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Re: APPLE TV APP
That worked for me. Thanks folks 😃
Message posted on 17 Dec 2025 03:21 PM
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Re: Apple TV won’t connect
I can't get Apple TV through sky?? Can on phone but not tv??
Message posted on 17 Dec 2025 03:22 PM
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Re: Apple TV won’t connect
I've been in touch with Apple, they said I need to contact sky?
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