17 Nov 2023 08:26 PM
I've managed to watch half the series and hav just upgraded to sky Q and cannot download it now.... 😣
17 Nov 2023 09:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@Peterk3 wrote:
and cannot download it now.... 😣
Is it asking you to upgrade because on Sky Q the default download is in HD so you need to change it to SD:
Press Home on your Sky Q remote and select Settings, then Setup. Select Preferences, then 'On Demand default download format', and choose SD.
17 Nov 2023 09:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@Peterk3 wrote:
and cannot download it now.... 😣
Is it asking you to upgrade because on Sky Q the default download is in HD so you need to change it to SD:
Press Home on your Sky Q remote and select Settings, then Setup. Select Preferences, then 'On Demand default download format', and choose SD.
17 Nov 2023 11:23 PM
Fantastic !!!! Your a superstar 🤩
17 Nov 2023 11:30 PM
The confusing bit was that it allows me to change the HD SD format on every other program other than this ????
however great fix !
No problem. Browse or search to find help, or start a new discussion on Community.
Search Sky Community
Start a new discussion
On average, new discussions are replied to by our users within 5 hours
New Discussion