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Discussion topic: Cannot sign in juddering screen ?

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This message was authored by BORGY This message was authored by: BORGY

Cannot sign in juddering screen ?

Hi, I have been trying to sign in on my Sky account on my windows 11 laptop using microsoft edge and all I get is a badly juddering screen ? This is only recent as I have signed in several weeks ago and it was no problem. It has been a week now and still cannot sign in. I phoned Sky and after a 31 minute wait the operator could not help me so I am stuck. My wife can sign in on her phone no problem and all my other places that I sign in are working fine it,s only Sky not working ? Any help will be much appreciated.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Cannot sign in juddering screen ?

Posted by a Superuser, not a Sky employee. Find out more

Sounds like an issue with Windows, try another browser and/or updating windows

Annie   -   Superuser+    -   Full-­time Carer   -   Retired Computer Programmer   -   Sky+HD User
BORGY
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This message was authored by BORGY This message was authored by: BORGY

Re: Cannot sign in juddering screen ?

Thanks for your reply. Funnily enough I have just managed to sign in to my Sky account via this community page but if I try direct on Sky it still gives the juddering crazy screen. I will just have to sign in via this page in future then so at least I can now see my account again. Cheers.

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