Sky have removed the talk anytime package from my in laws landline. They did not receive a notification of this. The last bill was £130 (normally £35) and the next one is estimated to be £200. They have stopped outward calls until advance payment of the £200 is made. And advice?
Re: sky talk anytime removed now have massive bill
Posted by a Superuser, not a Sky employee. Find out more
Have your in laws made any changes to their broadband package recently ?
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Your in-laws shoukd still be able to call Sky Customer Services so what have Sky said about removing Sky Talk Anytime?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Re: sky talk anytime removed now have massive bill
Posted by a Superuser, not a Sky employee. Find out more
@Ha11 Sky will only have removed Anytime if your in-laws had requested, or they've upgraded their broadband package, or possibly renegotiated their contract. In the latter 2 cases, I suspect Pay as you Talk is the default, unless Anytime is requested.
