Discussion topic: sky talk anytime removed now have massive bill

This message was authored by: Ha11 · ‎11 Oct 2024

Sky have removed the talk anytime package from my in laws landline. They did not receive a notification of this. The last bill was £130 (normally £35) and the next one is estimated to be £200. They have stopped outward calls until advance payment of the £200 is made. And advice?

This message was authored by: caesarome · ‎11 Oct 2024

Have your in laws made any changes to their broadband package recently ?

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This message was authored by: Daniel0210 · ‎11 Oct 2024

@Ha11

Your in-laws shoukd still be able to call Sky Customer Services so what have Sky said about removing Sky Talk Anytime?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎11 Oct 2024

@Ha11 Sky will only have removed Anytime if your in-laws had requested, or they've upgraded their broadband package, or possibly renegotiated their contract. In the latter 2 cases, I suspect Pay as you Talk is the default, unless Anytime is requested.

Discussion topic: sky talk anytime removed now have massive bill

sky talk anytime removed now have massive bill

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