landline stopped working after receiving scam call from amazon, handset says check phone line

[Kayj29]

Cannot contact Sky on landline to solve problem, I received an automated scam call pretending to be Amazon yesterday, it's like the phone line has been blocked since that call

[Mr+Flibbles+86]

Hi there @Kayj29 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147