landline still not working after repair by engineers.

[john+custard]

Thank you

[john+custard]

Still no contact with sky or answer to email i sent

[Lisa-P1987]

Thank you for escalating this. We have sent john+custard an invite to chat 🙂 

[Mr+Flibbles+86]

Following

[john+custard]

open reach did not show for appointment 08 00 to 13 00 or no contact made bad service.

[caesarome]

Were Openreach due to visit your property @john+custard or were they going to go to the location of the fault ?

[john+custard]

they were booked to visit my property a.m 8 till 1 wasted my whole day waiting

[john+custard]

still no resolution to my problem no landline but guess what sky still taking full amount for broadband and landline.

[Mark39]

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@john+custard wrote:

still no resolution to my problem no landline but guess what sky still taking full amount for broadband and landline.

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Depending on the circumstances you may be due some automatic compensation when the fault is fixed: https://www.sky.com/help/articles/auto-compensation

[john+custard]

Landline still not working wonder if it will be fixed br christmas?

[john+custard]

Iam looking to change supplier any suggestions for the best provider to deal with landline prolems thank you

[Mark39]

All except Virgin are reliant on Openreach, as Sky are, to fix landline faults.

[john+custard]

Thanks for that,i will have a look at virgin.