cant receive calls via landline

[MrParts]

Similar issue as what others have had.

I have a dial tone on my home landline, but am unable to receive calls. If I call my landline from my mobile, it just says number busy but sometimes it connects fine - ie its not a constant fault. been going on for over a week. Broadband is working ok and I have been through the online faultfinding process and all was ok. 

[Highlinder]

@MrPartsAre you able to call Sky and report this fault via your mobile?

[caesarome]

@MrParts 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent MrParts an invite to chat 🙂 

[Greenfingers001]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂